Crowne Plaza Park

Breakfast at cappuccinos great, awesome service from Rohit, always smiling and professional and obliging great staff overall. Room Service could be improved,3rd person bed was crap and so low and uncomfortable , had a superior room the size was great. Bathroom not so clean on arrival Electricity kept on tripping and we later discovered that the Electric kettle was the problem, inconvenience at the wrong times. Overall I would visit again. Rakshita and Pallavi and Satish great at front desk.

Stayed for 3 nights whilst visiting chennai as a tourist. Good points Good rooms for the price. Nice falicities Nice staff Location whilst not central has good eats around that area and very cheap to get anywhere. Room for improvements Airport transfer very expensive.

The Park Sheraton/Adayar park has always been an iconic landmark to anyone who has grown up in chennai. With many memories of visiting the hotel since I was a child. This time however as a visitor to chennai we decided to do a staycation in a city hotel for a few days with the kids and we were in for a treat at the newly renamed Crown Plaza. The hotel offers great deals on its official website for weekends in the city. And as a member an additional 25% off in any IHG hotel. We stayed in an executive suit with new contemporary interiors and a lavish bathroom with a tub. The Front office manager Mr Mathew, realized it was our anniversary Nd our room was filled with baloons and a cake. Special thanks to Dafney, Banashree and the team for this. Our kids throughly enjoyed this suprise! A big thanks to Mr Mathew and his team for making our staycation a memorable one!

We were in Chennai on personal work and booked 2 deluxe rooms for 5 days for our family of 3 adults and 2 kids. The room tariff is very good value for money and the area is central too which we liked .. we specifically chose it as we lived in Alwarpet 20 years back and it was nostalgic staying at this hotel. However this is the kind of hotel where staff at check in will ignore family , forget greet them they will not interact with anyone other than the person whose credit card is named in the booking. We drove down from Bangalore and the tired kids playfully asked if there is a welcome drink which they think is the norm at hotels like these .. were actually told we can have either a welcome drink or membership points or some such nonsense.. pathetic.. they can keep both.. Got the rooms we had booked but were told we were upgraded ??! Very strange staff indeed.. the rooms in the tower wing were good but stinking bathrooms which either was rectified next day on complaining or May be we got used to the odour.. We had a lot of personal work to finish and the hotel was a good base but would not bother to stay here if on a holiday .. The breakfast at cappuccino was chaotic , a small restaurant to service so many people.. it was December holidays and on couple of days had to wait for half an hour to be seated.... never ever happened in our years of travel but here the attitude was not to apologise but just ignore those waiting ..and the restaurant itself is too small in the first place with tables placed so close to each other ..breakfast was a very noisy affair. Its the hotel policy to do a security check but once our stuff spilled out of the hand bag while they were doing it and another time the lady checking was clumsy and hit my watch hard with her device.. hope they will take responsibility if anything is damaged during this stringent security check .. Overall there is scope for improvement but guess it is a favourite among old timers .,

Nice hotel with good location. I got upgradef and got a suite. Really Big and all comfort I could ask for. VIP bar available. Good restaurants in the Hotel. Nice pool and Ok gym but a little small and awkward location.