An exellent hotel, idealy located at reasonable rates having service with smile. Harish joshi New Delhi
Wed, 23 Jan – Thu, 24 Jan (1 Night) | 1 Room | 1 Guest
An exellent hotel, idealy located at reasonable rates having service with smile. Harish joshi New Delhi
Travel Guru sucks big time. From hearing my other friends, I never access Travel Guru. but as am a guy who keeps trying new things, I tried for once booking my hotel through Travel Guru. I paid online for 2 nights and when I landed in Hotel, the hotel reception telling me, we have never given confirmation to Travel Guru. After my multiple calls with Travel guru, they haven't assisted me in anyways which can make the customer think, "yes at times it happens but they didn't disappoint me", In this case, Travel guru asked me to choose a horrible hotel as an alternate. When I said, I don't accept it, they said, they can't help it. Is this professionalism? Eventually, I have to provide my choices to the agent and all they did is, call that hotel and block a room for me for additional tariff. Unacceptable and Never ever access Travel Guru.
First and foremost the moment you enter Hotel room you are welcomed by cockroaches and same in toilets. Bedsheets and pillow cover are torn. Inspite of informing frontdesk about problem, they spray mosquito spay like hit and assure that they have got pest control done. after one hour situation is same. very unhygienic place. Could not stay even one night. Had to check out same night and requested both hotel and travel guru for refund.
improvemnt expected in all department.
Its fair but the porters were friendly.
Hotel is quite good butover priced,front desk staff is not well trained.some of the facility like swiming pool is not here.gym is not good just basic machines are awailabel. house keeping is not good restornt is OK.
Hotel is located in the heart of the city, good food, neat rooms. The 24 hr check-in & check-out was very convenient. Honesty of the housekeeping needs a special mention. A white t-shirt that had got mixed up with their white sheets while cleaning the room,was promptly couriered to my residence.
Warm Welcome & Sports man room service feel me when I came next time I will stay at hotel Fortle Channi only
Very good hotel and excellent quality of food. Definately I would like to stay here for my next trip.
The hotel was very good and it really was worth the money paid. We are well satisfied and we would definitely recommend the hotel to everyone.
Located in a very good area of the City, this hotel needs to improve in the quality of its maintanance & housekeeping. Washbasin was blocked and need to call 4 times for someone to attend the issue. Linen needs change as most of them are having black marks. Buffet Lunch/Dinner has acceptable number of options, but overprized. Internet connection does not support VPN and even after complaining, no response from the provider till I checked out. Overall, the service quality needs improvement.
The hotel is conveniently located near the Egmore Railway station. However, if you have a room facing the station, you actually end up hearing the railway public announcements. I happened to get one such room on the 5th floor, and requested to be re-allocated a different room. This was promptly done in about 15 min. time. The food quality and the ambience of bar, the chinese room, and the coffee shop are all good. Prices are decent. The staff was friendly. I did not know, but they also have a gym, which is a must for the business traveller. All in all, a very pleasant stay.
It's very nice
Good location. Upkeep of the room could have been better. Front office needs strengthening with better behaved personnel.
Rooms are really good, hotel has good location advantage. Service is ok.dining options are many and you will enjoy the food. I enjoyed my stay here.
There was nothing exceptionally great about this hotel although the staff was warm and courteous, I thought the cost of room and dining options was a little high -I was surprised when they decided to charge me Rs 180 /- for the breakfast which I had ordered during complimentary breakfast, but later on when I was checking out I spoke to the manager telling him that this was the 1st time any hotel had charged me for breakfast and he quickly decided to waive this off..
Hotel is very nearer to Egmore railway station. Front office arranged room within reasonable time. Inside the room water control fitting was not good, whenever we want to stop flowing water we need to call house keeping. Surprisingly there is no mention of room numbers for room service numbers.We got extension numbers by using cell phone to call reception. After getting through when i am trying to call room service, no one to pick up call. Room Service is very very pathetic.
Rooms were O.K.and housekeeping very slow to take care request, improvement needed in housekeeping.
The room was spacious but not very neat and the service was bad. The service quality has to be improved.
Location is very good just opposite the egmore railway station. Room quality is also good. Room service is ok. Choice for food is minimum. Housekeeping is just average.
I booked a room in Fortel Hotel for the intervening nights of 19th and 20th April. The hotel was very badly maintained. Considering that you stated the rate of Rs 3500 + taxes, I expected the room to be god and opted for it as you were also offering a promo of 1 night free for every night paid. Actually, the room was worth only Rs 1500 and if it was mentioned that way, I would have not opted the hotel. The Toilet was bad- and was badly maintained. The house keeping did not clean the room/toilet and was done only after I complained in the evening on my return. Even after that, the HK person just left the supplies for the tea maker tray in a heap, not even bothered to arrange them in the tray. (They are simply not trained!) The bath screen was awfully dirty. Breakfast was just so-so with the result, I had breakfast outside in a nearby Saravana Bhavan hotel. Complimentary wifi gave me a scare. When I connected, it was showing the message " a parallel IP address is created - do you want to continue?" Overall, it was a very bad experience. I was forced to stay since I pre-paid for the 2 night stay.
The hotel is supposed to be a 3 star, but I think you guys should check the quality and have your ratings for the hotel. I was not given the electronic key card on check-in, I was told to take someone from the reception every time I had go to the room. I got into the room and I found the toilet dirty, when I called the duty manager, she said she will change the room, when I asked why the toilet was not clean, she replied I can get the toilet cleaned or room changed, it's upto individual preference!! I was surprised by this attitude. They changed my room, the next morning when I wanted to heat some water, I saw that the kettle was dirty, I had to wash it, even the cups were dirty and to make it worse the towels in the bathroom were torn!!! Again this time the duty manager was apologetic and set it right. The next day morning I went down to have breakfast ate some fruits and went to take some idli, I saw a cockroach crawling out of the lid The third day was ultimate, I saw cockroaches in my bathroom. I packed and fled from there. The hotel Management does not believe in cleanliness and does not bother to do anything about it. I would never go back there..
It was Excellent stay. I was really impressed.
Very nice hotel in that range. Happy and will go again
The hotel is the worst. I really had a bad stay. I lost money in the hotel. the staff is really not good. No were the Hotel is a 3 start. Recomend not to ever get it to this hotel as with the same price there are many other good hotel in Chennai....
The overall stay was very good. The hotel room is clean and comfortable. The best part is it is close to the railway station.
value for money
it was nice to stay there. all was good. it is near to egmore r.station.most of things are near by, like marina beach, mall, central station. room was little small but good. rly. station is very near and with tracks behind the hotel but if u close windows it is hard to hear the voice. front desk was helpful staff was well. service was nice.food was also good.
Decent hotel except for the passing train disturbance.
GOOD SERVICE AND HOSPITALITY
The people there are not as friendly
Over all it was a comfortable stay.
Although railway tracks could be seen from the room, hardly any noise of passing trains could be heard. The hotel hs no swimming pool. Room service was good. Contrary to what is stated on the internet, the hotel has a 24 hour checkin and checkout policy/any time checkin policy.
It was worth the money we paid. Location was very cloe to Egmore station however it was not in a conjusted location. Staff was not that helpfull. Ther was a 20 20 match that day and the sports clanel was not coming. Reply we got was the chanel was not available with the cable operator. Food was ok, there was no menue in he room, when we aske for menue they said let us know what you want we will see if we can arrange that. Breakfast was ok, only south indian items were available.
The hotel staffs aiming for making money only. They forget to give all complimentary items to customers. Since,Hotel is in good location.
provided but its not working. If you call room service 10 times they will respond only twice. Same is the case with housekeeping also. Daily room cleaning is not done properly.
Hotel was really good..Very good location and inspite of passing trains there was hardly any noise in the room..The room was clean and the toilet was pretty decent..There was hot water available throughout the day..They had a LCD tv in the room and probably the only drawback was that ESPN,star sports and star cricket were not coming., Can't comment on the food as I didn't try any of their dishes..Overall my stay here was good and hardly anything to complain about..
TRAVEL I travelled with my family with my two kids of 12 & 10 years to Chennai & stayed in Fortel Hotel, Egmore, Chennai from 20th October 2012 to 24th October 2012. Booking of Hotel . The price offered for this Business Class 4star Hotel was the lowest on Travelguru. It was absolute hassle free online booking. Location of Hotel The Hotel Fortel is located just a few meters ahead of EGMORE railway station of Chennai and is centrally located and is easily accessible from anywhere from the city by road & rail at any point of time. The HOTEL Check In The Fortel Hotel has the 24hours Check In time which is highly convenient. We arrived at the Hotel at around 10.00P.M. from the Chennai Airport on 20th Oct 2012. The Front Desk was highly courteous and within 15minutes we are inside the room. No problem faced during the check in for completing the formalities. HOTEL ROOM We have booked the Standard Executive Double A/C Room. The size of the room was adequate. There are several lighting option to suit ones attitude and taste. The Bed was nice and the Bed sheets supplied are absolute clean without any stains. The Extra Bed provided was also cozy and comfortable. The Bath Room was clean and the towels supplied are clean without any stains. However the Bathroom fittings are a bit old and stained which needs proper cleaning. The shower cabin was o.k. The mini refrigerator and the coffee maker (Electric Kettle) were in working condition. The Cupboards & wooden drawers though seemed clean from outside but are smelly and dirty which needs proper attention. The veneer flooring needs proper polishing to suit the reputation of the Hotel. The floor area under the Bed needs to be properly cleaned. The furnishings were somewhat clean. The toiletries supplied are of good quality and are adequate. The Air Conditioning was proper and our stay although the four nights was a pleasant one. ROOM SERVICE As we are vegetarians and also had hectic tour programs from 5.00 Oclock in the morning to 10.00 Oclock in the night we didnt had much opportunity to order any food inside the room. But for some minor requirements, when we rang up the room service or House Keeping number nobody responded. Every time we had to contact the Front Desk and they helped to resolve the matter. So we are satisfied with the service. CHECKOUT For a quick checkout as I always do, I informed the Front Desk on the previous night to check for any outstanding dues to be paid. So on the 23rd October Night, the Fornt desk executive cleared that I have no bills to pay also he confirmed the same on the 24th October Morning. But, at the time of Check Out at 5.00P.M. on 24th October 2012, I was informed that a room service food bill of 23rd October 2012 (time around day time) is pending against my room number. I was surprised to find that the food item ordered was for a single person and that too of non-vegetarian food. I told the Front Desk categorically that since we are absent from the Hotel from 5.00 A.M. to 10.30P.M. on 23rd October it is impossible that we ordered anything further since we are absolutely vegetarian the order for non-vegetarian food is out of question. For that I showed them my TTDC tour ticket of Kancheepuram which was from 6.30 A.M. to 7.30 P.M. However I denied to pay for that bill which the Hotel accepted and we checked in. But this single mistake on their part that too at the time of Check Out diluted all my good impression about the Hotel. I understand that it might be mischief done by some of their staff by putting my room number for any others order, but this type of things should be avoided at all cost which may cause serious embarrassment to the Guests. FINAL REMARKS It is a nice Hotel with all good amenities and is centrally located to suit all types of travelers. My stay in this Hotel was highly comfortable and was a very pleasant one barring one false bill of Room Service. All the staff was courteous and helpful barring a few room attendants who openly demanded hefty tips. But from all angles I will prefer to stay in this hotel again in future with my family.
Overall it is good.
Room not cleaned properly. Toilets have stains. Linen was not clean.
Poor room service. Repeated calls to house keeping elicited poor response. Cleaning of the room done at the convenience of the house keeping. Towels not replaced till calls made to the house keeping though wet towels were removed. Overall rated as an average HOTEL.
The Hotel is conveniently located and is well connected for a business traveler. The room was quite decent - clean and spacious with all the amenities one may need. Room service is good with good menu options. I would definitely stay at this hotel again and shall recommend to any traveler coming to Chennai.
Hotel Fortel is centrally located opposite to Egmore railway station. It can be easily reached through all transport means. Hotel rooms are very well furnished. There was electic kettel and hair dryer.Room service is good. Free internet card is provided which can be used for one hour.Nearby restaurants sarvana and sangeetha provide excellent authentic south indian food at very reasonable price. It is good idea to take option without breakfast in the hotel and have breakfast at these places. You will save some money and enjoy good south indian culinary.
This hotel room is good but internet is not working, Room service is average
Good: Location is very close to Railway station Egmore. Walking distance of a few minutes. Gives you a few choices in eating also as there are many restaurants nearby. I had a room overlooking the tracks and the St Andrews Church. Nice view with very little disturbance from train noise. Basic amenities are all provided for. Level of room amenities and facilities is good. Cable channels are adequate and Bed is comfortable with enough pillows and AC worked well. I particularly enjoyed the Power Shower they had. Room size is also big, with a decent working area. And a large chair to sit in and a small area near the window to sit too. There is a lady in the restaurant who is quite motherly with all the travellers. Feels nice. Check in at around 1 am was smooth and hassle free. There is a small park near by, which is good for you to catch up on your morning walk. as there are no gym facilities. Bad: The upholstery in the room needs immediate change. My bed sheet had a hole in it and a few stains. Breakfast is quite ordinary. Options are limited and you have to ask for things. My dosa never came and fresh juice came in a 50ml serving when I was nearly through with breakfast. They dont have a room service menu. You have to call them and ask what they can make for you. Refused to serve me breakfast in my room.
The hotel is Situated in a Prime Location... Bang opposite the Eggmore railway Station, 2 Kms from Central... The Staff were extremely friendly and Courteous and we were greeted with a Smile every time we went in and out of the Hotel... They have a in house Pub and 2 Restaurants one Indian and one Chinese to suit all the needs of a Traveler... Rooms were extremely neat and well maintained... I got an excellent deal... Was worth every single penny I paid for and More...
Access: As I drove down from Hyderabada, The landmarks for reaching the hotel is very easy. The Front desk: The staff was reasonably helpful. I booked an AC Deluxe double room and when we reached the hotel at 7.30 PM, the room was ready. The person at the reception gave us some good advice on planning for the sightseeing. The Room: The room was big and neat and comfortable. The linen was clean, air conditioner was running and taps and flush were working. The bathroom was compact and reasonably clean.The city view from romm was excellent. Food & Room Service: Food was good. Service was very late. Overall: On the whole, the hotel is a good option for the budget traveller and for short stays... and easy to access.
Good Property at Prime Location in Chennai Egmore. Staff was courteous, Room was well mantianed and Check-in Check-out was hassle free.Only gap was in quality of Air conditioning. Would recommend this property to fellow travellers.
staff respones rarely if you dial room service and house keeping
The hotel is at the perfect place as required. The cleanliness,frontdesk the overall services all was well. Only issue I felt was when the power failure was there I had to walk upto SEVEN floors to reach my room. Rest all was very good. Regards, Abdul Rehman
ya very nice hotel .but food taste must be improved
To Reach Chennai We took early morning train ( Satabdi Express ) from Bangalore to reach Chennai Central around 11 AM. It was hot and sunny day, climate was bit humid than what we experienced in Bangalore. When I called Hotel reception to arrange pick up, they suggested catching any transport nearby to station since distance from Station to Hotel was 2 Km. With some initial struggle we manage to catch one Auto Rikshaw and reach hotel at 11:30 AM. Hotel Rooms We took two executive double rooms. Rooms were reasonably clean and moderate in size. Washroom was neat , though accessories were not of good qualities, we managed with our own. Rooms had one big LCD, wardrobe, Sofa , one chair and plenty of room decors. I was very particular to check AC and was working quite satisfactorily. Lobby was slightly dirty, no centralized AC, there was one lift with no fan, quite suffocating inside. However front desk was clean and I was very impressed to notice different clocks for 9 different time zones. Food Though Satabdi provided a decent breakfast, we all were hungry and immediate after bathe went for Lunch. Food was expensive, but with of decent quality and hygiene. We were obsessed with Chettinad chicken and mutton rogan juice. Next day breakfast was complementary had most of popular dishes except non-vegetarian items. Travel Desks We took AC indigo for Day 1 to move around. Travel desk was very prompt and arranged the car within 30 min. Next day we took the same car for Mahabalipuram and Kanchpuran outing. Driver was fluent in English and Hindi and was of very nice attitude. Overall I a nutshell, we had a pleasant stay. Hotel was a nice budgeted one with value for money. Enjoyed a lot local food like Briyani, Dosas, Chattinad chickens..
The room was not that great .the bathroom had dirt on the floor. The shower cubicle door was missing . The curtain in the room would not go up it was stuck. We stayed in room no 410. I would not recommend this hotel to anyone else
rooms are clean & are well furnished. service was slow
Will not prefer this hotel in future for my guests.
Had an excellent experience.. No bitter moments.. friendly,genuine & cooperative staff, tidy & clean room..:-) neat bathroom.. what else do we need.. book via travel guru for best discount..
Good option to stay if arriving by train at central or egmore station. Hotel is just opposite to egmore station and a five minutes from central station. Rooms are spacious and good space for working desk. Room service has limited options but buffet is a good option in restaurant. Overall a good and comfortable option to stay for 3 days business travel.
Location is excellent. Close to both Central & Egmore stations. About 5-7 KMs from the US Consulate/VFC. AC kept switching off once in a while during the day. They said it was happening due to power-cuts but I was not sure. Several TV Channels were blocked. There are several options for food around. Saravana Bhawan is walkable from Fortel.
The stay at Fortel [3 nights] was not as per expectation. The room ambiance is ok , but cleanliness not up to mark. one can see cockroaches moving in room and in toilet. Hotel staff has no inclination to fix up your problem [e.g. the electronic safe in the room was not working and I informed immediately after check in , but till I checked out no one bothered to repair or replace it]. If you wish to place an order[room services] for anything[water or tea] ,you have to wait at least for 20 to 30 minutes. In short not value for money.
(based on 134 reviews)
Hotel is good I will also share my friend location wise is good break fast also good , next visit I will stay same hotel ,transport very convenient, treebo all hotel is very good overall all is good thanks
Clean toilet, Clean and comfortable room, Comfy bed, Lovely food, In fact it was better than renowned restaurants.Reachable to egmore railway Station and other parts of city. Good service. Keep it up.
The rooms are value for money but need a coat of paint. Some of the room furnishings are dated. Food is good and nice South Indian breakfast is included. Staff are very courteous. Parking facility is an added advantage.
Laundary is not good for the hotel.. I gave my Tshirt for washing and at that time colour was cream.. when i got (after wash) there was some other colour as they washed with any other dark colour cloth.. and now nobody is listening and no resolution provided by the staff...
Good Hotel. Excellent breakfast spread. Wi Fi needs to be improved. Overall It was a comfortable stay and value for money. Located opposite to Chennai Egmore has ensured good connectivity vis a vis logistics.