Will try the same hotel again :)
Sun, 05 Mar – Mon, 06 Mar (1 Night) | 1 Room | 1 Guest
Will try the same hotel again :)
The hotel was wonderful, an oasis of green amongst the busy streets of Chennai. It was a surprise to find such a wonderful hotel in an urban location. The staff were professional and friendly and the rooms are clean well planned and comfortable. I would recommend this hotel to all travellers.
The name of the hotel and the experience is quite a mismatch. May be a bad day for the hotel but that does not really matter for a traveller. Rooms look nice with a kerala style outlook & interiors 2. Hot water in bathroom is a problem. Does not work 3. Towels were torn, second time it was towels with ants in them 4. No drinking water in the room 5. The bedsheets were not changed and they were dirty 6. Telephone in the room did not work. 7. Response is very delayed by the staff and need to remind them thrice 1. The staff were completely unapologetic for the inconvinience caused. 2. Response time is very poor 3. The housekeeping and the reception staff does not seem to have a good relationship with each other. They dont seem to get along well. As a result the service is poor even though the receioptinist probably asks the housekeeping to do the work. At the end of the day, customer is affected Parking: Good parking place Location: Near Palavakkam, in a quiet place, has good outdoor area to relax. Getting autos from the door step will be an issue. Need to walk to the main road about 0.75 km Overall: A thumbs down from me as I had a bad experience
(based on 58 reviews)
I didn't stay at the resort, although many of my friends did. I attended an evening concert on the lawn of the resort, which was accompanied by a superb and varied buffet. The food was a mix of classic South Indian as well as the Mughlai dishes that are better known internationally. All the friends I spoke to were more than happy with the accommodation. I look forward to a stay there on my next trip to Chennai.
STANFF EFFICIENT AND FRIENDLY. RESTAURANT: FOOD WAS A GOOD STANDARD. SERVICE WAS EXCELLENT. Pleasant environment and well maintained. Room spacious and comfortable. A peaceful, quiet location. Definitely recommend for a comfortable, relaxed stay, competitively priced. Wi-Fi service intermittent.
They don't know how to speak to customer , even manager also , he was behave very rude and indecent. first he should study how to speak to customer. I don't know why selected him as a manager. its very worst experience in my life.
The resort was green, aesthetic and spacious with good rooms. The pool was not working. There were lots of mosquitos. The toilets could be better. The service was good. WiFi was not available in rooms.
Even though its in the middle of a bustling city, the location is quite serene and peaceful. The rooms are spacious and beds are quite comfortable. The rooms and bathrooms are elegantly furnished, though not luxurious. The food was a bit of a letdown though. Also, the front office staff needs to be trained in handling guests.
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