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Sathish Kumar from Chennai, India recommends this hotel Posted: Jan 18 2014 Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5
Will try the same hotel again :)
4/364 A, Anna Salai, Palavakkam, Chennai, Tamil Nadu , Chennai , 600041 | Show on map
Will try the same hotel again :)
The name of the hotel and the experience is quite a mismatch. May be a bad day for the hotel but that does not really matter for a traveller. Rooms look nice with a kerala style outlook & interiors 2. Hot water in bathroom is a problem. Does not work 3. Towels were torn, second time it was towels with ants in them 4. No drinking water in the room 5. The bedsheets were not changed and they were dirty 6. Telephone in the room did not work. 7. Response is very delayed by the staff and need to remind them thrice 1. The staff were completely unapologetic for the inconvinience caused. 2. Response time is very poor 3. The housekeeping and the reception staff does not seem to have a good relationship with each other. They dont seem to get along well. As a result the service is poor even though the receioptinist probably asks the housekeeping to do the work. At the end of the day, customer is affected Parking: Good parking place Location: Near Palavakkam, in a quiet place, has good outdoor area to relax. Getting autos from the door step will be an issue. Need to walk to the main road about 0.75 km Overall: A thumbs down from me as I had a bad experience
The hotel was wonderful, an oasis of green amongst the busy streets of Chennai. It was a surprise to find such a wonderful hotel in an urban location. The staff were professional and friendly and the rooms are clean well planned and comfortable. I would recommend this hotel to all travellers.
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