Grand Chennai By GRT Hotel

Once I reached the hotel I had to wait for the room even after my prior booking and after 10 minutes of wait they were giving me a room which was below club room ( a Much cheaper room than I booked ) , when asked the reason they were making some stupid execuses. After showing my print out which is a club room then again they made me wait and then given me the club room. I don't know whether the mistake was from you or from them but I had a very bad experience . I thought I should not book from travel guru again.

Having been to Chennai several times over the last 5 years and having stayed at several 4 and 5 Star properties, I rate GRT Grand as one of the best value for money hotels amongst 4-star category hotels. The USP for this hotel are: - Competitive rate for the 4-star amenities it offers. Though Off late, they have increased their rate a bit. - Free Wi-Fi Internet (a boon for a business traveller) - Efficient staff for checkin and checkout - a must for always-in-a-rush business travelers who hate spending more time at the reception than required. - Excellent pool to relax after a hard day at work. - Close proximity to shopping areas like T-Nagar, etc.

I had stayed in this property earlier & I glad to say the service you get here is very consistent. All the facilities I availed were up to the mark. My room was well maintained. I would even like to appreciate the room service & the food quality. This is a recommendable hotel.

The Quality of the room was ok but not so good. The food quality is fantastic and the service was excellent.House keeping is very good.All the staffs are very attentive.

This our second stay in GRT. The customer services especially from the bell boys & room service was very good. Reception staff can be more better with regards to their behaviour. Food is very good , especially the Copper Point & where we had our break fast. They made us feel at home Very central location - close to great shops . I will be staying tehre the next time too - but Looks like the managemnt will need to take a closer look at refurbishment - rooms are starting to look tired.