We stayed 8 days in this hotel. This hotel reception is always full with people and you don't feel bored. The crowd in this hotel are mainly foreign travellers and locals using the reception hall for events. This hotel is ideally located for shopping (Pondi Bazard, Sarees shop, Jewellers etc) The amazing think about this hotel is very safe to leave your belongings safe while shopping (the security patrol regular basis) The room were spacious, clean and well maintained, but due to the floor design it is not a quiet place. The only think we didn't like in this hotel is the food. It is a buffet style and every dishes taste very plain. We order few times in room dinning and it was not well prepared. I wouldn't book again due to the bad food, but if they make improvements I would be happy to come back.

Everything was very good from safety,convenience and to the cosy environment. The food was excellent. Every single staff in the hotel from room service to admin were so patient and courteous. Would really love to stay there again.

Comfortable hotel & good service. The room is made up many times in a day. In the evening, a card giving the weather information for next day was available in the room. A complimentary fruit basket and cookies was provided. Even a hot chocolate milk was given at bed time. The J hind restaurant was over priced. The service at the bar next to J hind was poor. The breakfast spread was excellent. The Spa was neat & clean. But the Balinese massage was poor and overpriced, the therapist was not skilled enough. Overall a comfortable stay.

My sister stays only at the GRT Grand every time she visits Chennai, and for good reason. Apart from the superb location, GRT Grand has some of the most dedicated and passionate staff on its payroll. From the doorman, Lakshmanan to the waiters Riya, Saravanan to the managers, Suresh, Bhaskaran and Vikram to name a few, I was just amazed that the team never failed to stop and ask how our day was going, and if they could help make it even better. A standout feature at GRT Grand has to be its J-Hind Restaurant. It was so good we had dinner twice during our 4-day stay. Kudos to Chef Muthu and his team. One small complaint about GRT Grand is that the toilets in the rooms (spacious) are slippery and could do with grab handles.

Over all experience was very good.... we could spend only 12 hrs in hotel due to late arrival however GRT hotel is located centrally and well connected to the part of Chennai.... service also was good