Stayed here 3 times. Perfect stay for tourist. Secure and reliable staff.
Fri, 23 Nov – Sat, 24 Nov (1 Night) | 1 Room | 1 Guest
Stayed here 3 times. Perfect stay for tourist. Secure and reliable staff.
Good place for business traveller.
Nice hotel to stay. Comfortable clean rooms. Good staff service. Will recommend to other travelers.
Room was ok, location, service & food was good, its a decent hotel.
Stay was very much comfortable.
I'm a regular customer of this hotel. Rates are quite expensive but worth of staying. Also hotel is having facilities like swimming pool, gym etc.
It was an excellent stay in this hotel. Room was decent well maintained with all the necessities. The staff are well dressed with prompt service. Food was amazing in taste. I would definitely stay here again with my family.
It was a big hotel compared to the normal four star category. The room alloted to me was luxurious and the facilities were efficient. The service was prompt and the staff was always active. The food was also fine and location was quite easy. It was a satisfied experience altogether.
I was pampered to receive such a service. The staff was well trained and knows their responsibility. The room was fresh and housekeeping was satisfactory. The food was fantastic and available in different varieties. The location was also suitable. I will recommend this hotel.
The Hotel scored on all fronts. It had a good clean room with all business facilities. The staff was friendly and accomodative. The breakfast spread was one of the highlights with its excellent fare and quite sumptous. While I did not use he pool or Gym facility they appeared to be of good class. I would strongly recommend this for both the business traveller and the ones on leisure trip.
The hotel really deserve to be a four star property. The room was quite attractive and decor was fabulous. The ambiance was soothing and cleanliness was totally up to the mark. The staff was professional and food was awesome.
There were no complaints whatsoever during our stay in this property. The room we stayed in was adequate. The staff members were cooperative. The food too was fine. This is an above average property.
Having been to Chennai several times over the last 5 years and having stayed at several 4 and 5 Star properties, I rate GRT Grand as one of the best value for money hotels amongst 4-star category hotels. The USP for this hotel are: - Competitive rate for the 4-star amenities it offers. Though Off late, they have increased their rate a bit. - Free Wi-Fi Internet (a boon for a business traveller) - Efficient staff for checkin and checkout - a must for always-in-a-rush business travelers who hate spending more time at the reception than required. - Excellent pool to relax after a hard day at work. - Close proximity to shopping areas like T-Nagar, etc.
I had stayed in this property earlier & I glad to say the service you get here is very consistent. All the facilities I availed were up to the mark. My room was well maintained. I would even like to appreciate the room service & the food quality. This is a recommendable hotel.
Once I reached the hotel I had to wait for the room even after my prior booking and after 10 minutes of wait they were giving me a room which was below club room ( a Much cheaper room than I booked ) , when asked the reason they were making some stupid execuses. After showing my print out which is a club room then again they made me wait and then given me the club room. I don't know whether the mistake was from you or from them but I had a very bad experience . I thought I should not book from travel guru again.
The Quality of the room was ok but not so good. The food quality is fantastic and the service was excellent.House keeping is very good.All the staffs are very attentive.
This our second stay in GRT. The customer services especially from the bell boys & room service was very good. Reception staff can be more better with regards to their behaviour. Food is very good , especially the Copper Point & where we had our break fast. They made us feel at home Very central location - close to great shops . I will be staying tehre the next time too - but Looks like the managemnt will need to take a closer look at refurbishment - rooms are starting to look tired.
This place is beautiful and so continent for my shopping and total travel
The hotel facility was upto the 4 star category. Only problems I faced late in the evening is due the one way traffic in chennai and around the hotel , it was difficult to find the entry gate. I entered the hotel using the exit gate.
little more care to be taken on the maintenance side the mattress of the bed in room no 524 was dipped in the middle causing back ache in the morning other wise the experience was really great. They need to keep it up
it s ok
(based on 1327 reviews)
Once you step into the property, you feel the ambience of freshness and kindness from the staff members..The best part of this is they have several ways to entertain you via complimentary massage, Hot chocolate, Cookies,etc.
Great location, shopping is near (pondy bazaar), and lots of places to eat outside the hotel as well... All the staffs we met were very courteous and helpful, always greeted with a smile.. the decor of the lobby is amazing!! Rooms were clean and had all the facilities required
Nothing exceptional here, but food was good, hotel adequate. Rooms were clean and beds comfortable. The area around the hotel is a little above a slum. There Nowhere to walk around the hotel, and no nearby restaurants. There is a full bar and the breakfast buffet included Indian as well as Western dishes.
Stayed at the amazing hotel for 9 days with my son. We found it amazing and thoroughly enjoyable. The food was great. Offering a lot of variety although its claimed that the choice is less compared to a few years back. The restaurants can also improve on their choice and knowledge of western foods. The restaurant staff were very friendly and willing to help at all times. There seemed to be some rivalry between staff though. We were asked to complete a feedback form on an iPad but before we finished, the staff member took the form and self completed it, marking all ratings as 5*. When requested to commend and reward a more junior member of staff, this same member of stat totally ignored the requested instead stated that I should give good feedback for her work! Housekeeping were fab! Shiamala was really sweet, polite and thorough in her work. Concierge team were really good, namely Raman. The drivers were very knowledgeable and the cost of having a car was very reasonable. Ganesan was assigned to us and was at our beck and call at all times, even changing his schedule around. The spa staff were really good. There was Nini who was amazing with her massaging skills. The hairdressing and other beauty facilities were good but not great standard to the UK. For example, they didnt have wax rollers, so waxing took forever. The pool temperature also needs to be warmer. The gym is great and well equipped.
As a solo traveller who loves to explore independently, this was a perfectly located hotel. The impressive metro has a stop nearby and if you are adventurous- it is within walking distance of the main beach. The service at the hotel is OK but the rooms are a good size and the breakfast is really quite good with a wide South Indian choice. I had dinner twice and that was really worth the value - huge choice. I highly recommend the hotel - it really allowed me to recharge after a day of exploring.