Room was fine with all the facilities. Staff were average in service level. The food was okay.
Tue, 02 Jul – Wed, 03 Jul (1 Night) | 1 Room | 1 Guest
Room was fine with all the facilities. Staff were average in service level. The food was okay.
Disgusting experience !! 1.No-one at the airport for pick-up till made 4 calls and waited 45 minutes in 32 degrees heat !! 2.AC at their call, as switched off at will and was very warm at night !! 3.Housekeeping was lousy as no-one attended to even wet towels, bed-sheets, soap, dirty floors, bathroom etc.. the 2nd day morning !! 4.Airport drop was late by an hour despite 12 hours advance notice the previous night !! 5.Next to my so-called suite, renovation was on the whole day with massive construction noise throughout !! In short, had to pursue hard and make noise for everything !!
Hotel is located very close to the airport. Our room was spacious but the cleanliness was missing out in the room. Staff was caring and courteous towards the guest. Even the food was fabulous in taste. Overall an above average stay.
This hotel is not worth 2000rs per night. Bad rooms and everything was bad. Overall it was a bad experience.
Stayed only from 6 july to 8 july, which is bad experience in my life. I dont know who has given it a 3star grade. If any one has smoked in the room previously the same smell will be there in the room for long time.
Hotel Mars is not a good hotel. Room was not clean, there were ants, flies and cockroaches in the room making it difficult to sleep. The toilet had some dirty smell, there was no towel. Restaurant was also very pathetic there was no one to attend to me a
The interior especially the ceiling wall of the room was not nice. The bed sheet, bathroom and toilet were neat and clean. Staff are very nice and co-operative. I had my breakfast, lunch and dinner in the hotel restaurant itself.
Not a nice experience. Found the quality of the room and service of the staff unacceptable. The room should be provided with air freshners. Piyush Bhageriya
Thorougly disappointed by the service and quality of this hotel.
Good hotel. Pugazhendi A
Room has good facilities. Service is and cleanliness should be given more importance.
The food was great and the service was excellent. Room was air conditioned which included room service, laundry service, T.V., hot & cold shower & free airport transfer.
The airport is just 2 kms from the hotel. I enjoyed the masala dossa with hot filter coffee at the restaurant.
The hotel send an airport pickup van which was not very comfortable. Staff service was helpful. It is just an average hotel.
We stayed in room no 210, the whole room was dirty. On requesting for change of room, the hotel obliged but to our dismay the other room had a bathroom which was not clean. Location of this hotel is in a very crowded market area. There was some music playing in the corridor, which was irritating. It was more of a budget hotel.ing in the corridor, which was irritating. It was more of a budget hotel.
The hotel is more worse than any of the roadside hotels in India. A/C sounds very horrible, rooms are not clean, bed sheets are the most awful. Bath room is not worth a visit.
There is very poor customer service and they could not procure transport from hotel to Railway station.
It is really a nice place. We feel fresh and relaxed at this place. Rooms were large. There was a garden in the hotel which was beautiful. We visited the beach, temples. Beach is wonderful to visit in the evening at around 5.30pm. Food was amazing of the hotel. Vegetarian restaurant are very good one of them is MATHSYA. Service was very good. Staff were very helpful. This is one of my great experiences. Thainder Dhirhotel. Vegetarian restaurant are very good one of them is MATHSYA. Service was very good. Staff were very helpful. This is one of my great experiences. Thainder Dhir
This hotel is clean with good & prompt service. I found the food at the restaurant nothing great but definitely edible.
I stayed there for one night, and as per my experience hotel is not worth it. Room is small and not comfortable. Breakfast at the hotel can definitely be improved. They offered me simple chapatti and dal. I would only recommend this hotel to those, who wa
We stayed only for one night, and our experience was wonderful. We checked in late at night and checked out early in the morning. Room was comfortable and spacious and it is nearby to the airport. Suganya
Room and other facilities was ok, but only thing is that hotel is over crowded.
Actually it's a lodge.It was a lie that the Hotel Mars has centralized A/C.Condition of the room & toilet is very unhygenic. I decided never to book any hotel online.
This hotel is nearer to the airport. So for transition purpose we booked this room. But very bad experience. Not refer for anyone.
Big confusion from the beginning itself. Within a radius of 500 meters, there are 3 Mars hotels with small name tags and all with airport hotel. So travel guru also should warn any one booking lest such a mix up happen. The hotel is average, biggest advantage is proximity to airport and parking space. Away from the crowded Pallavaram area, yet close to railway station, main airport high way. The flip side is old furniture, antique TV with grainy pictures, rats. But for a budget traveler, good value for money in a metro like Chennai.
Some of the renovated rooms are good. But the linen items are not good. The bathroom bucket/mug are in bad state. The hotel corridor smells strongly of phenoyl like GH. The reception staff were friendly AND HELPFUL. One or two F&B staff are not courteous and has an approach as though they are doing a favour.They delivered Tea/milk after almost 45minutes with no apology
From the starting till end service was really good.We had a nice time in that hotel only thing they have to concentrate is quality of food. Other than that remaining things are simply superb.
It was close to the airport, and all we needed was a few hours of sleep
Useless, not recomended at all
NICE HOTEL TO STAY.
Geust is not stay longer in this hotel
(based on 118 reviews)
We stayed in Hotel Mars Pammal Main Road, last week the rooms are better to stay and it is very safe to have a family stay. They are doing a great pick up from Airport within 10 minutes. Very clean and neat hotel.
For the money, you can find better accommodations in the same area near the airport. The pricing you'll find online is always "sold out." The service is terrible and staff just looks at you with no reaponse. Getting room service is an aggravating chore that never ends. You'll have to ask at least 3 or 4 times before they'll bring you any towels. The bathrooms are dirty and aged. The fixtures are rusty and the water smells. The toilet leaks. Sheets are dirty. Did spot a few roaches and a ratatouille across the restaurant. There is only one available power outlet in the whole room. Also there is no wifi in the bedrooms. Wifi is only in the lobby and restaurant.
We stayed at this hotel 12 years back...It was good then and the management was professional...Very disappointed during the stay this time...The check-in staff was very cold in the behaviour...The rooms were dirty...There was dust everywhere...And there was no amenities....Since it was for one night stay we decided to manage...The complimentary breakfast was alright...Few items of South Indian cuisine..The waiting staff was extremely rude...He was trying to hide some items from the breakfast menu...Which when some other guest discovered he provided it...Wonder what was he going to do by hiding the food...When we asked for tea, the waiting staff told us to pay extra INR 40 incase you want tea without sugar, otherwise you can drink the tea with sugar for free...Such unprofessional behaviour...Then when we reported to the manager, we were provided the tea immediately...so looks like the waiting staff is not honest...The restaurant is totally run down...The management has not maintained the property...When we were checking out, the front office staff told us they are providing us a complimentary drop to the airport...We waited for 20mins, finally the cab came which was suppose to drop us to the airport...Then again we were made to wait...The staffs tell us that they are waiting for some guests so the cab can be filled and then it can proceed to the airport...we had to argue stating in that case we will miss the flight...so then they decided to drop us...After reaching the airport, the driver started demanding money...when we told him it is complimentary as stated by the hotel...then the driver tells us he is demanding money for his personal expenses to buy tea....we refused to give him...then he left...It was a nightmare experience stating at this hotel...
near to airport,money is worth,good room & good staffs Airport Pick Up & Drop......Free Morning Break Fast also.....Free Room Service Also 24 Hrs. Very Comfortable For Stay. Reception People for Good.
I would humbly request you to please not visit this hotel at all. You can go to a cheaper hotel and have a better time. No water provided at all except for tap water. If you dont eat their food they wont provide plate for outside food although outside food is allowed. Anyway the worst hotel I have ever visited and they charge you Rs3000. Please dont spoil your trip for couple of hundred rupees. That was my biggest mistake. The staff and services are rude and beyond third class level. The bathroom and hotel room doors are not closing properly. Not safe for women at all. Very shady hotel. At night someone tried to enter our room. When informed to the hotel. No actions taken no response. No bill provided too. When I checked on google maps for review I found that the two people who gave five star ratings are staff in the hotel In the lobby. This hotel is a scam. This hotel does not deserve even one star. Look at peoples review in MMT and TRIPADVISOR and you will know the truth. If you come to Chennai please dont stay here you will ruin your holiday and its not safe and clean at all.