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1 Person in 1 Room
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AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Chennai

Sat, 28 Jan – Sun, 29 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel Mount Heera

287, M.K.N. Road, St. Thomas Mount, Chennai , 600016  |  Show on map

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Sat, 28 Jan - Sun, 29 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.1 Average  

      (based on 101 reviews)


      73% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.9
    • Service Quality 3.0
    • Dining Quality 2.9
    • Cleanliness 3.0

SOBHAN from Chennai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

Just ok for transit passengers for one night stay. Good thing is that the complimentary pick up and drop and also the very good South Indian breakfast was provided.

harin from Chennai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 3/5

This was my most embarassing and disgusting experiences.Apparently, I chkd in for nearly a week's visit and I invited my friends (one of them my cousin) to visit me. The front office refused to let her and expected me to sit with her at the lobby. They said it was rules. I was wondering if it was a star hotel or a shady lodge.When I showed my displeasure they let my friend come along but by then she found it too embarassing to stay for long since she was grilled by them with questions. The second day, when I invited my cousin they let her in and in no time, i get a call from reception that ladies are not allowed. Then two guys walk up to my door and started asking me questions. They literally said that I brought someone from the streets. This, after me telling them to send thier staff and asking them to stand in my room as long as my guests were there the previous day. I could not show my face to my friend,cousin who came to see me and never ever have I experienced such an insulting incident in my 10 years experiences of staying at different hotels in different cities. Though I stayed there for few days, I told them not to come anymore and it was really humiliating as our integrity was attacked and insulted. room service was pathetic. order for food takes minimum of 45 mins. an order for water despite reminding thrice never came. overall, there is no professionalism, no hospitality, rude and narrow minded unfit staff. it is a disgrace for me and my guests and if i had not made the pre booking with travel guru, i would have checked out before hand. The toiletries were hardly present except for a sub standard soap and shampoo not worth using. by no means, it is a star hotel, it is just a terrible lodge. so if you are planning to stay here, make it fr a day n ensure that if you are expecting any ladies then you better go out and meet them and save them from disgrace. The saving grace was the quality of food though it was late killing the hunger and housekeeping which came promptly to change the bedsheets.

GuruPrasad from Chennai, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

I had a very bad experience with this hotel. Room was not at all clean. Service was not up to the mark. I would not like to recommend this to any traveler.

UMA from Chennai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 4/5

Small tidy rooms. The hotel staff are friendly and quick in service.

jose from Chennai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 4/5

This is a comfortable 3 star hotel with centralised A/c Rooms. Situated 3 kms from Chennai Airport and 10 kms from the city which is quite far. Facilities include 24 hours room service, TV, hot & cold water in bathroom. Hotel is complete value for money.

  • Overall Rating

    • 2.5
    • Hotel Mount Heera

      (based on 116 reviews)

  • TRAVELLER RATING

    • Terrible 41
    • Poor 14
    • Average 22
    • Very Good 18
    • Excellent 21
  • RATING SUMMARY

    • Location
      3.0
    • Sleep Quality
      3.0
    • Rooms
      2.5
    • Service
      3.0
    • Value
      2.5
    • Cleanliness
      2.5

Super food and really enjoyed Super food and really enjoyed

by Jaya V on November 2, 2016

I was in short visit to Chennai and when for the dinner. Dinners was very nice and cheep. Staff very friendly and did great service to me. Other than that on drams. Neat and clean.. but I guess I need to explore more in Chennai

It was OK It was OK

by Zubimalik on September 27, 2016

The hotel is okay. The rooms are not upto the level for the amount we are paying. And the Wi-Fi it sucks gets disconnected every single time. The food part there special chicken biryani is good but the chicken tandoori was not properly cooked it was but raw. The lift was also under maintenance. And if you want to some extra pillows you have to call hundred times. Two things which I noticed were GOOD. The room service from restaurant they were quick and the the free drop at airport.

A night not to remember A night not to remember

by Souvik C on June 9, 2016

Horrible experience for a transit stay. Hotel rooms are quite old. Had to wait for around 2 hrs before the ac could have started. TV dont had set top box again for couple of hrs. The most shocking news was the hotel dont keep sealed bottle water rather one has to take water which has a bad smell. Moving to toilet the pictures should tell the story and it seema hotel has a tradition on toilet lock issue. Please only use this hotel if you really like to experience what other are serving good which at times we rate as poor.

deteriorating deteriorating

by Satish C on April 5, 2016

I am been using this hotel for few years of my visit to chennai, but day by day service is gone very bad, not worth for money. Door locks very old, I got even locked in toilet- luckily had mobile with me, so maintenance people came & broke the lock. Breakfast no buffet- whatever they give you have to eat.No grace period in check out even if you check in at early morning 5am... overall not advisable

Worst Treatment Worst Treatment

by Swati M on March 26, 2016

One of the worst stay experiences. Unclean bedsheets, non working telephones and above all the worst breakfast you could ever have. I along with my whole family on our trip to tirupati decided to spend a night here on our return journey. We were glad that the hotel was serving breakfast as searching a good restaurant is again difficult. But we were unaware that we would be served with stale Uttapam, denied chatni, eat cold sambhal, and don't know how many problems. Worst is that the manager seemed to be indifferent to our complaints. Earlier we thought that he was unable to understand hindi or English, but it was sheer indifference and careless attitude on part of hotel staff to not serving it's guests decently.

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Demo Trip This hotel located very near to Chennai Airport, but to avoid this hotel to have safe trip

by Bharathvasan on November 16, 2015

Demo Trip Nice , pleasant and very decent hotel suitable for family with no doubt

by ipsvjk on July 25, 2015

Demo Trip Nice Corner Rooms with City View

by Prashant_Pandey31 on April 20, 2015

Demo Trip Corner rooms was sunnier

by suethekiller on April 20, 2015

Demo Trip Wifi is good

by Rubentherock on April 15, 2015

HOTEL AMENITIES

  • Food & Beverages

  • Coffee shop or cafe
  • Services

  • Business center
  • LCD / Projector
  • Travel counter
  • Room service
  • 24-Hour Front Desk
  • Laundry facilities
  • Parking
  • Outdoors

  • Transportation Service
  • Safety & Security

  • 24-Hour Security
  • General

  • Conference Room
  • Dining

  • Restaurant
  • Media & Entertainment

  • Telephone
  • Internet Access

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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