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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Chennai

Sun, 29 Jan – Mon, 30 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel Mount Heera

287, M.K.N. Road, St. Thomas Mount, Chennai , 600016  |  Show on map

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Amenities

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Sun, 29 Jan - Mon, 30 Jan | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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  • Overall Rating

    • 3.1 Average  

      (based on 101 reviews)


      73% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.9
    • Service Quality 3.0
    • Dining Quality 2.9
    • Cleanliness 3.0

Srinivasu from Chennai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 3/5

Toilet door in the hotel was faulty, were not able to lock. Toilet was also stinking. One good thing is it is near to airport

Saurabh from Chennai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 4/5

The hotel was good as per compare to price but the most awkward situation comes when I was in the bathroom and someone was peeping from the window as the window shutters are almost gone. I complained and then they changed the room to the new building.

Gaurav from Chennai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 4/5

The hotel actually surprised me with its cleanliness & room quality. I asked my spouse to check the bathroom the moment we entered the room. Bed was nice, clean & comfortable.With a Sony Flat LCD it added stars for the money i paid for. Overall it was a decently good experience to visit Mount Heera with prompt Airport drop. Could keep more options in Breakfast for people who are travelling from outside chennai.

GuruPrasad from Chennai, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

I had a very bad experience with this hotel. Room was not at all clean. Service was not up to the mark. I would not like to recommend this to any traveler.

UMA from Chennai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 4/5

Small tidy rooms. The hotel staff are friendly and quick in service.

  • Overall Rating

    • 2.5
    • Hotel Mount Heera

      (based on 116 reviews)

  • TRAVELLER RATING

    • Terrible 41
    • Poor 14
    • Average 22
    • Very Good 18
    • Excellent 21
  • RATING SUMMARY

    • Location
      3.0
    • Sleep Quality
      3.0
    • Rooms
      2.5
    • Service
      3.0
    • Value
      2.5
    • Cleanliness
      2.5

Super food and really enjoyed Super food and really enjoyed

by Jaya V on November 2, 2016

I was in short visit to Chennai and when for the dinner. Dinners was very nice and cheep. Staff very friendly and did great service to me. Other than that on drams. Neat and clean.. but I guess I need to explore more in Chennai

It was OK It was OK

by Zubimalik on September 27, 2016

The hotel is okay. The rooms are not upto the level for the amount we are paying. And the Wi-Fi it sucks gets disconnected every single time. The food part there special chicken biryani is good but the chicken tandoori was not properly cooked it was but raw. The lift was also under maintenance. And if you want to some extra pillows you have to call hundred times. Two things which I noticed were GOOD. The room service from restaurant they were quick and the the free drop at airport.

A night not to remember A night not to remember

by Souvik C on June 9, 2016

Horrible experience for a transit stay. Hotel rooms are quite old. Had to wait for around 2 hrs before the ac could have started. TV dont had set top box again for couple of hrs. The most shocking news was the hotel dont keep sealed bottle water rather one has to take water which has a bad smell. Moving to toilet the pictures should tell the story and it seema hotel has a tradition on toilet lock issue. Please only use this hotel if you really like to experience what other are serving good which at times we rate as poor.

deteriorating deteriorating

by Satish C on April 5, 2016

I am been using this hotel for few years of my visit to chennai, but day by day service is gone very bad, not worth for money. Door locks very old, I got even locked in toilet- luckily had mobile with me, so maintenance people came & broke the lock. Breakfast no buffet- whatever they give you have to eat.No grace period in check out even if you check in at early morning 5am... overall not advisable

Worst Treatment Worst Treatment

by Swati M on March 26, 2016

One of the worst stay experiences. Unclean bedsheets, non working telephones and above all the worst breakfast you could ever have. I along with my whole family on our trip to tirupati decided to spend a night here on our return journey. We were glad that the hotel was serving breakfast as searching a good restaurant is again difficult. But we were unaware that we would be served with stale Uttapam, denied chatni, eat cold sambhal, and don't know how many problems. Worst is that the manager seemed to be indifferent to our complaints. Earlier we thought that he was unable to understand hindi or English, but it was sheer indifference and careless attitude on part of hotel staff to not serving it's guests decently.

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Demo Trip This hotel located very near to Chennai Airport, but to avoid this hotel to have safe trip

by Bharathvasan on November 16, 2015

Demo Trip Nice , pleasant and very decent hotel suitable for family with no doubt

by ipsvjk on July 25, 2015

Demo Trip Nice Corner Rooms with City View

by Prashant_Pandey31 on April 20, 2015

Demo Trip Corner rooms was sunnier

by suethekiller on April 20, 2015

Demo Trip Wifi is good

by Rubentherock on April 15, 2015

HOTEL AMENITIES

  • Food & Beverages

  • Coffee shop or cafe
  • Services

  • Business center
  • LCD / Projector
  • Travel counter
  • Room service
  • 24-Hour Front Desk
  • Laundry facilities
  • Parking
  • Outdoors

  • Transportation Service
  • Safety & Security

  • 24-Hour Security
  • General

  • Conference Room
  • Dining

  • Restaurant
  • Media & Entertainment

  • Telephone
  • Internet Access

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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