Hotel Shri Valli Residency

We visited Chennai on third week of Sep 2018 for a function. Booked 8 rooms with 3 ppl in a room with additional beds, which they charged for extra persona and bed. . Checked in around 5PM, Staff changed for night shift. Night shift staff declined to provide additional beds, had to make several phone calls to the person who took our reservations. Finally agreed to provide extra beds. Worst thing was extra beds are of 2 inch foam. Again night shift refused to provide blankets for extra beds. our guests had sleep with out blankets. Their is no ventilation is rooms for new/fresh air as windows are sealed. Only A/C & Fan circulate same air. Tried to open room door in morning an awfull drainage smell was in hall way.has to close rood door to save ourselves No hot water after 7:30am, After several attempt ph line connected reception desk, assured of hot water in 10 mins. But no warm/hot water came till 8:40am. wasted valuable time in morning . several guests including children has to take shower in cold water. Thoug we were assure of car Parking, It is provided on to TN registered cars, security shoo away other state vehicles saying no parking. Bath rooms were not clean below wash basin and found insects (leach) in bath room. No ventilation in bath room as exhaust fan was not working. Staff is really terrible no ready to listen to guest concerns.

A very average hotel, suitable for short stays. This hotel is in a very busy crowded location of Chennai. Staff was very helpful and the services offered are good. Food was very average. The rooms are clean and spacious. But the rooms can be decorated much better. Washrooms are hygienic and clean.

the staff is so homely i had great time with Bhaskar and other at the front desk both the managers are too good and they cater to all requirements , the ground staff and the boys are excellent they cater to your services within no time ,the cleaniless is good however would request that quality of towels to be better and room freshner to be put in addition the toilets need to be cleaned more.

Stayed at this hotel twice, the recent was really terrible for a 3 day stay. Room service was awful and you have to call them atleast twice or thrice to remind them about the same thing. Housekeeping never showed up to clean the room even though after asking for 3-4 times!! Air conditioning wasnt functioning for a straight 14 hours in the peak summers of chennai. Only pros are that its locality is good and the free wi-fi they provide.

I booked the hotel through OYO Rooms. The rooms were clean and bathrooms were neat. It maintained the standard OYO experience. The vegetarian hotel nearby was OK though not very great, Some training to the staff would improve the show.