Looks like I would be one of the apt person to review the property. I have stayed there for 8 months and altogether it was a good experience. People have mixed view on the property because of their expectations. To put it straight, this is a budget hotel, not a luxury one. And the amenities, service and food are pretty great compared to many hotels in the locality. CheckIn - Checkout Experience : Mostly it has been seamless for me. (be vigilant not to get bounced which goes for a toss) Room service : 5/5 Cleanliness : Didn't have to worry about cleanliness of the room at any point. Room size : Medium, but is good enough to accommodate two people. Food : Buffet breakfast and dinner are pretty decent. Over the tenure of 8 months, I have had not good experience as well, but only at negligible times comparing the overall experience. Staff behaviour : 5/5. Pick up - Drop off : Good. They have a cab and somehow they manages it. But is advised to leave buffer time for your schedules. Business centre : Wondered many times why they maintain it. Frankly, It is useless. I would leave a special note to front office and restaurant staff including chief chef (yeah, they too jumped in at times) for their great service.

Wow, hospitality at its best. Customer oriented place. I can say that I had zero issues during my stay. Everything was made available with such ease. Most importantly, there was no language barrier (including the attendants knew common language). Awesome experience. I recommend this to people to stay here only, if they are visiting any nearby places. Good Job guys. Hats off to you :)

This is my first visit to Chennai I stayed 3 nights from 12th to 15th December 2018 with my wife This is a quite a decent hotel with very friendly staff I think it is reasonably priced Cleanliness is quite acceptable Not very far from Phoenix mall and T Nagar All in all this is a good place to stay

Nice Place, Decent Atmosphere, Cooperative People. Rooms are well maintained with great security set up. Healthy and peaceful ambience. Cleanliness of the property and staff behaviour is really appreciable.

Having lived in Chennai and then relocated to US , we are quite familiar with the city. Our preference is always to stay close to Besant Nagar / Thiruvanmiyur as our friends, and other errands are located close by. Keys Hotel is perfect from that point of view, the location is great - its walking distance from main road and very close to Besant Nagar and Valmiki Nagar. We are also huge fans of the staff - each of them take great care to ensure the experience is excellent. Special mention for Lancy and the staff from the restaurant and bar. Very kind, polite and helpful. I will definitely stay in Keys when I visit again - and highly recommend the same to others!!