The only reason I did not give a "terrible" rating is because of the location and comfortable bedding. Otherwise.... 1) Was welcomed into the room with a toilet which had been used but not flushed. Reason given - "must have been used by the plumber who was working in the room" 2) Ordered masala tea and was told that it will take 30 mts. After 30 mts sombody comes to the room and says "not available", we can give you coffee. 3) AC was pathetic and the room became slightly cool if the temp selection was at 16 degrees and the AC was kept ON for atleast 6-8 hrs. 4) Drinking water(bottled) not supplied on 3rd day, reason given - " have ordered the bottles, not yet received". 5) Water was made available in the bathroom only after repeated calls were made to the reception and that too 10 minutes after making the call. It is possible that due to oversight the motor may not have been switched ON once, but this problem repeated 2-3 times during my 3 days stay. No hotel staff was available to lodge a complaint except one poor boy from housekeeping who seemed to be all in all - manager, receptionist, bell boy, waiter etc.All the other staff were busy having lunch, watching IPL matches or had simply gone home to take rest. Manager Mr.Krishna was missing at 6 pm and answered the phone only after repeated calls. His reply for all the problems was "OYO has just taken over this hotel 10 days back". PLEASE NOTE I STAYED IN THE SAME HOTEL IN JUNE 2018 AND HAD SIMILAR PROBLEMS. THE REASON GIVEN WAS THE SAME - OYO HAS JUST TAKEN OVER THIS HOTEL !!!!! 6) CHECK OUT - I am a Senior citizen and was checking out with two suitcases in tow and two bags on my shoulders, with my 86 year old mother following me - this was watched by atleast 3 staff at the reception, but no one bothered to even offer to help me or provide a bell boy. So much for OYO service !!! MY ADVISE TO OYO - PLEASE CLOSE THIS HOTEL IF YOU CANNOT MANAGE IT, AND MY ADVISE TO ALL TRIP ADVISOR MEMBERS - AVOID STAYING IN THIS HOTEL EVEN IF IT IS OFFERED AT DIRT CHEAP RATES.