Pride Hotel Chennai

The room is spacious enough and well maintained. The traveling services they offer to wander around the prominent places in the city is something unexpected., loved the service. However, the quality of the food they provided nowhere reached the standards they should be maintaining. Disappointed.

Cozy rooms but again are comfortable enough for an individual or family. The best part is the staff handling room service and the restaurant are really very courteous and professional. I strongly recommend this hotel for stay as it's not just the hotel facilities but for the location too..

In recent times we stayed here for almost 7-8 times in 3 months span. Every time there was some kind of issue in room.It was a very worst experience during our last stay.. Bathroom door was not properly closed. Then We called maintenance and they repaired it with huge noise in room.. It took 45 mins to do that. TV remote not worked then we called room service and then they changed the remote. Office chair was in poor condition. I almost fell. I don't know why they are keeping such damaged chair in rooms. Usually in our last stays, they will provide complementary breakfast. At the same mentality we went for breakfast next morning. Informed the person in charge our room number then we started eating. But in the middle of our food, another person came and informed us that breakfast was not included in the package. They haven't informed us during our booking itself. The reception lady started arguing with us telling she has informed us during our booking but she didn't.Very poor manner.

My company has booked me in this hotel. Day I checked in night 10pm asked for a bottle of water which was not delivered. The room door bell is not working. I politely complained & no action was taken. I got stuck in lift due 2 power failure. It took 15 minutes for the hotel staff 2 switch on the generator. Another guest in the lift called his friend in lobby 2 inform somebody to switch on the generator. Nobody was at the reception except one lady. GM of the hotel when I raised the issue asked me to move out another hotel @ 9.30pm. He was very rude. It's worse than a lodge.

The location itself is strange, entrance and parking area etc not user friendly. Rooms are good size but need renovation and update. Rain water entered the room though windows closed. Not worth 5k plus for the room..