Raj Park (US Consulate)

The hotel was just barely decent to stay in. There was an obnoxious stench in the rather small washroom and the stay (though for only a few hours was nothing to write home about. I had to make tens of phone calls to the reception and wait for hours to receive my COMPLIMENTARY wifi card.

Hotel is 3o min away from the station located in a very quite area.Property overall can be rated good.The ambience was average, rooms were good and all basic room ammenities were available.Staff were courteous and friendly.I would recommend this property to family and business travellers both.

First of all they do not offer any Complimentary Wi-Fi Internet as mentioned in the hotel name. Secondly i was stuck in their lift for 20 minutes and they did not bother to do anything about it, i had to mannualy (with my bare hands) pull open the door and release the magnetic locks and jump out in an small space.I did sprain my hand and ankle during this stunt to save myself.when i asked for an compliant form the reception person gave me an feedback form.I demanded the GM but got only the F&B manager to listen to my compliant,shake his head like an helpless person.No formal compliant form was ever provide after repeat requests. Also they con u by providing the Annexe building rooms which are so small ,u cant even move about.When i literally blasted them they did upgrade me to an decent room.This was my third and LAST STAY here for me and my company folks.HR Dept has already banned this hotel from our list of approved hotels. Anyone staying here please do so at your own risk and my sincere advise never use the lift.

They seem to have a less than average understanding of the quality, cleanliness and customer orientation. This seems to be a general scenario in the hotels in Tamil Nadu.

The room suited our twin room needs precisely. Staff arranged a driver and vehicle within minutes and we utilized him for each of the 3 days of our stay. The room air conditioning switching was faulty however a technician came and fixed it immediately upon reporting the problem. We eat most of our meals in the restaurant even returning for lunch after we had checked out earlier on our last day. When returning to Chennai I would elect to box at the Rag Park again.