Im sure the staff could have looked into my complaint and rectified the issue. But nothing was done for 2 nights. When l wanted to extend for 3rd night l told the reception staff unless they change my room I won't extend. Finally got another room @ 522. Thanks for the change! Compliments to yr male staff I can't remember his name.

Hotel Savera, Chennai is a grand 50 year old hotel which gives you a feel of home away home. situated in a good easily accessible location and has a got a large compound so no cramped feeling once you enter the premise. The staff are friendly and give you a warm feeling. The check -in is fast and hassle free. The check out is a little slow, though. The breakfast spread is large and sumptuous. The house keeping and room service are responsive. There are some areas where improvements required. One such point is that the bathrooms in standard rooms are a disappointmemt. The shower doesnt dispose sufficient water for a refreshing bath and also the sanitarywares are old that need immediate replacement. Even the placement of the bathroom door knob is incorrect, which if not careful can hurt your fingers while closing the door from inside the room. Apart from this, standard rooms are large and good. Higher category rooms are well furnished and maintained to the 4 star level. However some arreas in the corridors, especially the right wings of the building are shabby and need improvements in maintenance. One good aspect , which I appreciate is the highly positive response I have receved on the complaints I have raised on few occasions. The duty manager Ms Annapoorna gave prompt attnetion and resolved the complaints to my complete satisfaction. Overall the stay in hotel Savera is relaxing and a pleasant experience and It is defnitely a value for money option in Chennai.

Good location, spacious rooms, really good food. Savera has almost everything right. We had a good stay for 2 nights. Cons: The room we got (319) did not have a sliding door for the shower enclosure and the bathroom used to be flooded after every shower No smiles on the face of any of the staff. We were checked-in by very stern looking people in the reception.

We have been staying here for the past many years every summer. But rethinking further stay there. But for the friendly staff that make us feel at home we would change the hotel. Best help from Nissan and Vanaja and Kashyap at the reception, Saravanan at the 24hour restaurant is very mush appreciated, and they make us keep going back. Housekeeping is not up to par.

I regularly book my clients there who needs to visit the US Embassy. So you know, they expect the best services and this hotel previously had given my clients the best services too but unfortunately, this time, to be frank, on 10 September 2018, I had booked for two couples and they gave the worst room they could possibly have and when they complained, they gave another higher category room which was far worse than the previous one. I know this chain of hotels have a good reputation but unfortunately it didnt extend to my clients which resulted in losing my credibility. Anyway, in the end they gave a better room. But if you had given this better room in the first place, we could have avoided this traumatic experience. Management, you know the place you are located is superb and the clients you will be having will be of higher standards. My suggestion, kindly update your rooms by cleaning and polishing your bathroom fittings. When I am writing this, the clients are staying there, I am crossing my fingers that they dont have any more complaints.