We had booked this online and also after talking to the customer service executive on the Treebo contact. We wanted something mid way to airport and T-Nagar, the customer service suggested Treebo Grand Marena as the place.
Even with Uber & Ola cabs, this place was very difficult to locate, situated deep within the defense colony, very difficult to find any shop or an auto at a walking distance.
These are service apartments, we were given double room attached toilet and shared hall type apartment. Although the rooms and toilet were very clean, hell lot of mosquitoes and the manager showed reluctance to give 2 mosquito repellent machines in 2 rooms. There was centralized a/c so with a sick team member in one room, the people in other room were forced to adjust to the same common temperature and vice versa.
There is no restaurant facility, only breakfast is arranged as per the manager. However even on request for an early morning departure (6:30 am) and packed sandwiches as breakfast which was agreed upon by the manager, we were not offered anything at the last moment. The staff (or not sure who the other people were) were sleeping in the entrance area on the floor, sofa in the morning. People from outside just entered casually now and then.
Female members in our group were very annoyed with the overall presence of non-guests in the so called hotel / service apartment.
There was lot of party noise from the surrounding area / rooms at night and we didn't get a good night's sleep.
Wifi available in the room but a very weak signal and only at certain location within the room.
Ok for a working bachelor to spend a night or 2, but otherwise a thumbs down
Room is good, comfort is high but poor staff , no food or service, seemed to be in near to the road, but the place in stead far with many twist and turn from any side a main road.
Improper lift facility, climb 2 floors for using the lift.
No english is used, I've opted this for a good trust on Treebo. I've stayed at Treebo Hive, but this place stinks with alcohol smell, terrirble staff with no care for the customers. Ordered food from reception to a near hotel and the manager ordered something else and I have to pay for this. Buffet is unimaginable, no point in describing that .Still I paid huge price for this place.
Hi guys, stayed here for two days with my family, booked online, we got a poor reception in the front desk, totally unprofessional, rooms are in different sizes, since it was an apartment later converted.. If u r lucky u'll get a spacious room. Lift occasionally works need to climb stairs if u r placed 3rd floor it's going to be a tough workout.
In house dining poor, complimentary breakfast - we couldn't give a compliment on that. Room service- total mess. One positive thing is price.. Forgot to mention it u definitely need some GPS phone or some divine power to find this hotel.it is designed aptly for people to avoid this place, still u want to stay here it's ur fate... Better to avoid
This was my first visit to this place . I used stay in a place near by when ever i come guindy . My friend recommed this place.
It was really a good place to stay. Worth for the money.
Good food . Person called karthick was very helpful in al means . I personally appreciated him . He refused to take his tip money.
Good place to stay. Worth of money. I would recommend and drop back again.
One of the worst experiences ever.
In this age we take a few things for granted when we book a hotel/serviced apartment. A clean room n bathroom. When we checked in there was no light in one of the bathrooms,so the changed our room. The bottled water was only provided when we called repeatedly n do too warm. The kettle had a small wire which would not reach the plug. No tea/coffee sachets either. Clean towels were given only after repeatedly asking for them. No hot water for 24 hours. It was promised from 7/10 am every morning. On repeated calls they told us boiler is not working and on last day one bucket was provided by hand.
The staff was worst ever I have met in any hotel. Least professional,highly irresponsible,rude on occasions n completely not bothered by the plight of the clients. The services or the utter lack of services n zero professional approach makes this a complete no go.
The treebo management did try to take my complaint but the staff at the property were of the worst ever.