The Lotus Apartment Hotels - Burkit Road

We were here on 1st feb 2020 with my family members of 7. We were disappointed of the rooms as they were not what we saw in the pictures. The toilet was run down. The room service was slow. The breakfast in the hotel was far way expensive. 230 rupees for per person and was not worth the price. Those working in the reception always looked blur. Never ever going to go there again.

The staff were great, specifically the counter staffClassy hotel amazing stay. everything was fantastic. furthermore the location was very good for shopping.definitely come and and highly recommended

Very excellent hotel,rooms are specious and clean Budget Hotel. nice location Staff is also very co-operative Good ambiance , No smoking rooms only. Staff can speak Hindi and English, morning breakfast also good.

We recently booked a room in Lotus Apartments based on the wonderful review of a relative who stayed here 4 years ago, but were disappointed and upset after checking in. Room was quite small, with mismatched furniture and a rundown look. Bed was comfortable but queen size and there was no fridge or any kitchenette except a table in the corner with a tray having a few tea bags and 2 cups. Bathroom was clean and well built, but the toilet bowl and the sink were old and looked seedy. We were 2 adults and 2 kids, aged 14 and 8 and when we booked the room, we called them for clarification. They said that the child under 10 would not be charged and given a complimentary bed, but on arriving there we were told a different story. They said the room is only for 2 adults and 2 kids, but since the older child was above 10, they would charge us 750 extra. After a small argument, we paid up and went up to the room, but there was no extra bed. When we called reception, they said that there were no more cots available, but could give us a mattress to put on the floor and sleep. It was a comfortable mattress though and the gentleman who came up to give it to us was helpful and affable. We noticed that the other staff too were quite polite and courteous, including the security uncle at the gate. The front office lady named Kalai was very congenial too and we enjoyed a good chat with her later. Breakfast was good, with extra guests (of ours) from outside allowed for just 200+ per person. All in all, hotel needs a face lift and furniture in the rooms need to be matched to give the place a more pleasing and welcoming look. And they have to be careful when they respond to guest questions over the phone and explain properly. Otherwise everything else is fine.

Accessible to all major locations. Room was comfy and warm. The staffs were wonderful. Preferred for business stay. The bathrooms are clean. Over all it was good experience. I would definitely come back again.