Its an OK place but compared to 6 other 5 Star hotels in Chennai, this definitely is not 5 star. Its a bit quirky as others have mentioned but IMHO, it needs a real face lift and infusion of new protocols. Waited for over 1/2 hour for my room to be allocated. Front of Desk staff were friendly and the lady from Nepal was excellent. Room: ok, bath is good if you're 4' tall. Paint has covered over a lot of old issues. Its location is what is good. Fair price to value ratio.

The buffet was really good. "Suresh" - Assit Manager, was very friendly and help us with all the request and made our stay pleasant. It was walkable to distance to the VAC (Biometrics) and the US embassy (Visa Interview).

Yes, The Park experience was out of the ordinary, especially when their Managerial Staff went out of their way to make my stay comfortable. I would like to especially compliment Ms Garima Mehra for her effort to confirm my reservation at short notice despite being jampacked during the Holiday season . . .

I would have rated the hotel 3 if not for the great attitude and service oriented staff. almost all of the staff members I interacted with were very helpful and cheerful. The food was excellent. They spoil you for choice with the multiple bars and restaurants offering a variety. My only disappointment was with the faulty flush in the bathroom.

Good for business travellers or if somebody has to make a personal trip to Chennai and is keen on somewhere centralish. The rooms feel very spacious, all the regular facilities are available in the room. The only constructive criticism would be to provide an iron board especially for business travellers. When booking please do opt for the breakfast buffet. The restaurants in the hotel are a bit on the steep side. The good thing though is there are plenty of eateries and pubs within walking/short-ride distance. And if you are a runner, run from the park towards Marina beach, go upto the lighthouse and from there in the opposite direction all the way to Napiers bridge and from there back to the hotel either via the same route or via Anna Salai. In all it's a decent 13K route.