Though the renovation is in progress , housekeeping boy tried to make my stay comfortable. He made sure that other things are in place. Rooms ambience is good. Quality of room is good. Lavish breakfast.staffs are very courteous and helpfull. Stay went excellent except the banging noise from all over. My visit to the property went excellent , my family was happy as they were first time in Chennai.

1. Its a hotel thats under construction so expect turpentine and paint smell in your rooms. Specially if you are staying on the 4th floor. Free wake up alarm at 5:30 am by floor polishing machine from the 5th floor. 2. Super expensive and below average food. Almost 800 bucks for a very average veg club sandwich 3. Old and outdated interiors designs, evidently low quality material used to build the interiors (bedrooms, bathrooms.. all across) coupled with non functional lights (in most rooms) 4. Only good thing - they had HD sports channels during FIFA. Dont waste your money here.

First the only plus - in room dining was good - tasty food and quick service. I travel to Chennai regularly and thought of giving the Park a chance on this trip - what a big mistake! We checked in at midnight and the first room smelt of drainage and the carpet in the corridor outside the room was covered in dirt and vomit stains. We asked for a room change and were shown another room on the same floor claiming this was "an upgrade" which was equally smelly and unliveable. Finally we were taken to another floor (again filthy smelly carpets in common areas) and since it was almost 1 AM by then and we had an early meeting the next morning, we gave up and went to sleep. The next day our room was changed to what was touted as the "renovated wing" - again, filthy carpets in the common areas, blood on the curtains, smelly bedsheets, drops of urine near the toilet seat and a damp smell in the room. So - 3 room changes and no solution which leads me to conclude there is a systemic failure of housekeeping staff in the entire hotel and nobody cares to fix it. I don't know what housekeeping does in this property but I am sure it is everything other than their job! I only wish I had checked on TA the many other reviews that I now see complaining about cleanliness at this hotel! The lobby gives off an extremely shady vibe - constantly filled with drunk old men accompanied by women less than half their age (put two and two together) especially at night - and whilst I do not judge at all, I certainly wouldn't want to stay in a property where the housekeeping is so poor that it's quite possible I may be sharing unwashed bedsheets with such people. The 90s technotrashy music played 24/7 in the lobby certainly doesn't help matters. If you're a single woman traveller, definitely steer clear of this hotel. Even otherwise, there are tons of better options - I've never gone wrong with Taj Clubhouse, Park Hyatt, both the Raintrees or the Grand Chola - all safe options to consider until such time as the Park takes a long hard look at their standards and fires every single member of housekeeping staff!

Was flying in from mumbai on the early morning of 2nd july 2018. Stayed here since my grandchild's first birthday celebrations were held here. The quality & cleanliness & comfort of the room were top class. Most importantly the bed/mattress quality was too good, which greatly helped in having very good sleep quality. The morning buffet breakfast had a very good spread and the noteworthy item was vadacurry. Wish I could have stayed here longer. Thank you The Park, Chennai.

The hotel has poor housekeeping support. I stayed for couple of nights however both day I felt lack of housekeeping support. You need to call couple of times and need to wait approx 1 hour for your request to get fulfilled. Reason I guess that they do not have adequate resource. For an instance there housekeeping shifts changes around 9 pm nd morning staff may not like to fulfill request coming after 8 p.m...So wait till 930pm for your number .. Secondly, let me give you another example of bad housekeeping.. I ordered dinner in room on day 1 and till the time I left hotel on day 3 nobody came to take empty plates...even though they made bed on day 2 but dint bother to clean the table. Thirdly,I think they are short of towels too nd they dint bother to replace both towels. They replaced only 1 nd when I requested 2nd towel... It's like another 30 -40 mint wait... ... So let it be... But only one thing I like in this hotel. The breakfast taste nd spread.... Specifically local taste tea coffee... full Appreciation to the chef