Thank you so much for a wonderful hospitality by Raintree ( alwarpet ST. Mary's Road.) Team and particularly i would like to Thank Uday,karthik,shreyas,sada,Tarun,Bernali and Moutrisha. I had wonderful stay at your hotel.Looking forward to see you soon. Thank you.
Superb stay
by amazing3105 on
Had stayed for 4 nights from 21st. As always the staff provided excellent service despite the Covid uncertainty. Food fabulous. Employees very customer care oriented.
I have visited the restaurants on many occasions with my family and friends. Also recommended for my relatives from abroad to stay here
Raintree Hotel as Base for Chennai Visit from US
by claudethepotter on
We stayed five nights (4 at the beginning and one at the end) during a 3 week family trip around South India last winter. The Raintree St Mary's Rd is located in the Alwarpet neighborhood of Chennai. The location was ideal both because of the close proximity to the homes of our relatives, but also the interesting and vibrant character of the area. The hotel has an upscale vibe, with a swanky entrance and lobby, trendy and tasty restaurants, a nice rooftop pool and clean, comfortable, stylish rooms. The service was thoughtful and attentive, although for my taste a little overbearing. Sometimes when you are asked every moment if you require some service, it becomes oppressive and detracts from your relaxation and peace of mind. We were visiting over Christmas, and the hotel's christmas costumes, decorations and music were both ridiculous and dreary. We were hoping to have a break from all the normal Christmas hoopla by being in India. Despite these negatives, our stay at the hotel was excellent and we appreciated the great location, many amenities, good service, and nice rooms. Lastly, the trustworthiness of the staff was apparent to me when I accidentally left several hundred dollars in the room safe when we left the hotel. When I called a day later, the hotel had the cash and kept it for me until our return to Chennai a few weeks later. I was relieved and impressed.
Wonderful place to stay
by HarishS582 on
Excellent Services. Rooms are too good. Had a Safe stay. I would like to thank Mr. Joshua who helped me for staying there amidst Corona lock down. Hospitality, Restaurants, Food, Room... Everything is excellent!!!
EXCELLENT SERVICE
by mgmhighness on
This Hotel is one of the best Hotels I've ever been to, especially the Breakfast Service. There's this one Staff named Rajdeep, who never failed to attend to our needs and will always be at our Service. The Stay at the Hotel was indeed great but his Service made it even better. Thank You and Keep Up the Good Work :)
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Club room for 24 hour check-out and airport pick-up
by Maitravels66 on
March 23, 2020
Rooms are always kept clean and neat
by j0byge0rge on
March 8, 2020
Need to keep two apples atleast for couples
by vasanthbajantri on
March 6, 2020
The room quality is average
by VinodE1 on
March 5, 2020
Mini Bar Items Should be charged on MRP. This will also increase your review.
by Sunilbhatia2020 on
February 15, 2020
HOTEL AMENITIES
Safety & Security
Fire Extinguisher
Security Guard Timings - 24x7
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Doctor on Call
Activities - Indoor & Outdoor
Spa
Gym
Languages Spoken by Hotel Staff
English
Hindi
Tamil
Parking & Transportation
Indoor
Valet Parking
2 Wheeler
4 Wheeler
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Car rental (Chargeable)
Outdoor Parking
Travel counter
Payments Modes Accepted
Cash
Debit Card
Visa
American Express
Mastercard
Services
Room Service (24 Hours Available)
Special occasion arrangement
Dry cleaning
Infant bed
Waiting area
Wheelchair accessible ramp
Wheelchair accessible elevator
Separate Smoking Area
Hot water available 24x7
Wheelchair
Concierge
Luggage storage
Currency exchange
Laundry facilities
Ironing Service
Lift
General
Conference Room
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel