Excellent food and service.24 hours checkout,a great advantage!The restaurants especially Main Street is one of the best in my experience in the world!Very efficient and courteous staff.I have also stayed in their other properties in Chennai and Coimbatore.They are good!

The quality of food & service by porters & bell desk is good. However, I very surprised and taken back by service provided by the staff at reception and the duty manager.I received an invitation card slip into my room on the 8th of Jan 2019. The invitation was for a cocktail party which was stated to be held on the 3rd Jan 2019 and also not addressed to my name but some Mrs. Singh. Invite was from the GM. I called up the duty manager to inform him that I was not happy of such humiliating inivtation for an event which was due past. The duty manager promised to have the GM to call me back but he did not happen. The toilets were in pretty bad shape. There was always sudden drop in the water pressure and hotness of the water. The bathing area was always getting flooded whenever we start to use the shower. We have to convince and explain to them umpteen times , whenever , we informed the respective department of the problems .It is time to look into this problems before total disaster happens.

It is a very good hotel and I had a comfortable stay there. The property itself has 3 restaurants and 1 restroom bar. Located in central Chennai and most of the local attractions are nearby. Recommended .

Room is comfortable, amenities were good and the location was good. Staff were very helpful, they accommodated our request for late check-out. I suggest the hotels should consider giving check-out times atleast till 6pm or 24hr check-in / check-out. 90 % of the flight departures are late in the night and this is the difficulty we face all the time. This time the Duty Manager was very kind enough to give us the late check-out.

Stayed here for first time on business visit. As I have plans to travel to Chennai almost every week, I was looking for a better hotel to stay around in T Nagar and this hotel seems to be good. I will try few more weeks before finalizing my choice.