Urvashi Residency

Our first time at this hotel. This place is a stone throw distance from Pondy Bazaar. We stayed for 2 nights and our experience has been wonderful. We did not use the breakfast option as we chose to explore the restaurants in Pondy bazaar. A few days Before arrival, Ms. Kumari from reservations followed up to see what time we would be arriving and if we needed a car service to pick us up from the airport. The hotel staff - especially Mani (bell staff) And Jaykanth (front office) were very courteous and helpful. We arrived earlier in the morning (much before the checkin time) but the staff were eager to allot us the rooms as and when people checked out and they were cleaned and prepared for occupancy. Location is unbeatable. The price was reasonable, rooms were clean. The housekeeping did a good job of cleaning the room and replacing toiletry items and fresh towels. They have a refrigerator and coffee/tea in the room. The air conditioning was good. We asked for an iron box and they were quick to provide one for us. The beds were comfortable and we got a good night rest. Despite the proximity to a busy business area, the hotel is quiet and well maintained. Overall, good choice for us. Will definitely come back if we need to be in this part of Chennai. Can improve - In our room, we felt the hot water (in the bathroom) could have been a little more hot.

Nice hotel, good atmosphere,very meet and clean, Morning breakfast also very good staffs all are great and very helpful, location was good. Thanks for wonderful experience. Next time again I'm visit this property.

Great location, really pleasant and clean rooms. The staff was very polite and generous, very helpful and accommodating. This is the first time I booked a Urvashi Residency and as the name suggests, it was really a fabulous stay. Thanks for such a wonderful experience!

Nice hotel, Good hospitality, good atmosphere, good amenities, the staff was very friendly and polite the room was the clean, neat and clean toilet, overall satisfaction in your facilities, rooms, and staffs.

I stayed at Uravshi on Oct 11, 2019. When I checked in at 5 am, the front desk staff was not friendly. We had to request an extra towel and I felt the staff discriminated against me for not being a North Indian. I went to have breakfast at 7.20 am, was told that breakfast is only ready at 7.30 am. I asked to inform me when the coffee or tea was ready and waited in the area serving breakfast. I was told the hotel had been up and running for two years, but trunk cables were exposed beside my table. At 7.40 am, I went to the coffee and tea airports, and there coffee and tea were already there since I arrived at 7.20 am. The dishes came out slowly and i asked for hot water. The staff took the kettle and placed it on the floor and boiled the water. after that he placed the glass on the floor and poured the hot water. he took a jug of cold water and mixed with the hot water as teh glass was on teh floor and staff and customers were walking around and dust were being kicked about. he takes the glass and brings to me and leaves it on my table without a word. My main observation was - the staff was not trained on hygiene as some were in slippers and looked liked that had just woken up. Boiling water on the floor and pouring the water in a glass on the floor. The area looked like being renovated. My last observation - The staff smiled and conversed with people of North Indian outlook. They were friendly to them. Throughout my stay at the breakfast, none of the staff spoke to me, as the manager was eating in the small enclosed bar area. I checked out immediately and went to another Hotel.