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WelcomHeritage Bassi Fort, Chittorgarh Rating3.5/5, based on 134 Review(s) Price: Rs. 4,843

Chittorgarh

Wed, 25 Jan – Thu, 26 Jan (1 Night)  |  1 Room  |  1 Guest

WelcomHeritage Bassi Fort, Chittorgarh

P.O. Bassi, Chittorgarh , Chittorgarh , 312022  |  Show on map

Rs.4,843

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Wed, 25 Jan - Thu, 26 Jan | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
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    Children (Below 12 years)
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    Room 1:
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  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Deluxe Suite Room

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  • Inclusions

    • Room Only
  • Price for 1 Night
    Rs. 4,843
  • 2 Rooms Left!
  • Room Overview

    Deluxe Suite Room

  • Royal Suite

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  • Inclusions

    • Room Only
  • Price for 1 Night
    Rs. 56,978
  • 1 Room Left!
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    Royal Suite

  • Standard Room

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  • Inclusions

    • Room Only
  • Price for 1 Night
    Rs. 56,978
  • 2 Rooms Left!
  • Room Overview

    Standard Room

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REVIEWS

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  • Overall Rating

    • 3.0 Average  

      (based on 1 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.0
    • Service Quality 3.0
    • Dining Quality 2.0
    • Cleanliness 3.0

Mr. Atul from Chittorgarh, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 3/5

Positive Points - * Spacious Rooms Negative Points - * Very far away from the city * Insufficient breakfast was served

  • Overall Rating

    • 3.5
    • WelcomHeritage Bassi Fort, Chittorgarh

      (based on 134 reviews)

  • TRAVELLER RATING

    • Terrible 16
    • Poor 25
    • Average 29
    • Very Good 31
    • Excellent 33
  • RATING SUMMARY

    • Location
      3.5
    • Sleep Quality
      3.5
    • Rooms
      3.5
    • Service
      3.5
    • Value
      3.5
    • Cleanliness
      3.5

Mixed Feeling Mixed Feeling

by Shubhabrata_Basu on September 14, 2016

This place belongs to the family of the local chieftain of Sisodiya clan. The owner served in the Indian Army. They are trying to renovate their ancestral property and earn at the same time. Small wonders then that professional hospitality was yet to pick up - and possibly not to be expected much from landed gentry. At the time we visited, the Rawat Sahab (owner) was building a swimming pool for foreign tourists and much in line with their expectations. He showed us the same and sought some technical inputs. The hotel per se is managed by his wife, though they had engaged a professional manager, who was not having much freedom of execution. The rooms were good. We took 3 rooms for our family trip. They had the old world charm - but not the suppleness of modern day furnishings. But then we wanted and expected that and chose so. The hospitality was good in general albeit food was limited in availability. Its more of a family run boutique rather than a full course full fledged menu. One should not complain about that. You get some authentic home cooked Rajasthani Cuisine. What we did not like was the way, they packed us off by before 10AM in the morning - because a large group of foreigners were coming to stay the same day. This I think is grossly unprofessional. Business is fraught with risk - and we booked 3 rooms for 2 full days - at peak rates in winter. That experience - may be an aberration, was enough to coax me to look for alternatives - when we revisited Chittorgarh after 3 years last week. Every family is not competent to run businesses - and every business should not be run by families. Better leave it to the professional people. Controlling for the above, I would certainly recommend the place for at least one stay.

Terrible place, choose somewhere else Terrible place, choose somewhere else

by aquacat2015 on February 25, 2016

Firstly when we arrived we had to hunt down staff to book us in, then when we were shown our rooms, they appear dark and are musty and shabby. My bed had a funny lean on it so I uncovered the pillows to see what was going on and the pillow slips were dirty with someone's blood on it. I looked a little further and the sheet did not fit the bed, the sheet was torn and the mattress was a piece of foam rubber. The bathroom was dirty and many of the lights didn't have globes. The didn't communicate well and the overall feeling was grubby. We got some vaguely warm water from the shower to have a quick shower with but our friend in the next room didn't get even warm water. Don't stay here. I'll finish on a positive the wifi was good.

Interesting Old Building, but........ Interesting Old Building, but........

by Brian S on February 1, 2016

My wife and I, with another couple with whom we were travelling, were booked in to the hotel for one night as part of our India Heritage & Culture tour. On arrival, our driver had to go looking for someone so we could book in. When this was finally achieved and we were shown to our rooms, the one allocated to my wife and I obviously had not been cleaned for some time and we had to request this be done. With poor grace, the owner agreed to do so. The room (suite) was large and comfortable but in need of repair and upgrading, as was the entire property. Dinner was served in the courtyard and was tasty and plentiful, although service was slow owing to a large tour group also at the hotel. Breakfast next day was not on time and we had to chase up staff, so we could hit the road to our next destination. All in all, a hotel with so much promise but poorly executed and an owner/manager who needs instruction in hospitality.

don't get fooled by ITC WelcomeHeritage name don't get fooled by ITC WelcomeHeritage name

by gujutraveller on January 18, 2016

We booked this place expecting it to be of some standing since it is part of a reputed chain. alas, that was not to be: 1. there are hardly any direction boards to guide us to the place 2. it needs repairs badly - the bathroom door stopper in Royal Suite was broken. i dont know the plight of cheaper rooms 3. overall ambience is one of neglect by management

Restaurant review Restaurant review

by Yashbohra1 on December 26, 2015

I went here for lunch while on my way to Kota from Chittorh. First of all I'm really confused why a huge brand like ITC not keep it's property like it's name deserves. This Welcomheritage property needs severe upgrades and a huge clean up. The property is like in ruins. Also what I noticed, the staff not wearing uniforms. But never the less they were generous The quality of kitchen and food is not welcom hotels standard at all. BUT the food is delicious! And tastes just like home cooked food.

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Demo Trip All rooms have the same experience

by Shubhabrata_Basu on September 13, 2016

Demo Trip We had the Royal suite and it was still terrible

by aquacat2015 on February 24, 2016

Demo Trip DONT stay here! Its a total ripoff!

by deepa2311 on November 27, 2015

Demo Trip Very varied so look at a few if posible

by Shiralee L on April 15, 2015

Demo Trip Don't stay here.

by AussieInCapeTown on January 25, 2015

HOTEL AMENITIES

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HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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