Club Villa AC
Price for 1 Night
1 Room Left!
Tue, 24 Jan – Wed, 25 Jan (1 Night) | 1 Room | 1 Guest
Rooms were nice of the hotel. Staff and food was very good of the hotel. Room service was prompt. Location was excellent near the hotel. I used the ayurvedic massage it was good.
Cherai beach resorts was an experience in itself. Like to recommned to all travelers.
They allotted us good room.
Our experience was great in Cherai. We would recommend this resort for other travellers.
Rooms were very good with all the basic facilities and I can see the wonderful backwater from the room it was amazing. The hotel is located front of the sea beach. Restaurant of the hotel serves very good food. I would certainly recommend this hotel to other travelers.
(based on 618 reviews)
Read loads of reviews prior to booking and expected a mediocre stay to the varied reviews we'd read. Arrived at 4am and were prepared to have to hang about in the reception area until our check in time of 1pm. Our room was arranged straight away. At the time of arrival we had no idea to the situation at the time regarding the rupee, the staff ensured we were looked after and this didn't impact on our holiday at all. Whilst we were here maintainance work was being carried out, this of course has to be done and has to be a positive for future bookings. As two women arriving in India for the first time we loved it and Cherai beach played a major part in that experience. We couldn't fault any of the staff, from housekeeping to management, they were all above expectations. We would definitely recommend and come back again. Pauline and Joanne Manchester England
The positives: 1. Excellent location, just across the Cherai beach. 2. Nice Property - spread and potential for making it a great destination The negatives: 1. Service & Staff courtesy 2. Maintenance of the property 3. Restaurant food 4. Room cleanliness, and upgradation 5. No Net connectivity
Location is excellent. One side sea and other side backwater. It offers an easy access for the guest to use beach. The staff is good. reception is traditional with a kerala architecture. Even you can see that traditional touch in rooms as well as restaurant. The banquet hall is also good. But it requires maintenance in some parts. Overall its a nice place. will recommend to those who are searching for an average resort in cherai. Also i felt the top category room is a bit overpriced. Food is also excellent with warm service. All the best
The positives first: 1. Excellent location, just across the Cherai beach. We just need to walk a few metres from the entrance to be touched by the waves. 2. We stayed in Sunrise villa. Very comfortable room, well-lit bathroom due to a semi-open roof, a backyard with a sit-out area to sip your tea, watch a lone boat sail on the backwaters and the birds chirp. The view of the sunrise over the backwaters is very good. Just make sure you look in the right direction at the right time. In fact we relished seeing both sunrise and sunset on the same day. Sunrise from the villa and sunset on the beach. 3. The greenery surrounding the villas is very natural with native plants (hibiscus, coconut trees, mango trees) and gives the feeling of a cozy home and less of a hotel. 4. Just lying on the hammocks at the entrance of the resort after dinner was a great experience. We could hear the sound of the waves splashing on the shore and look at the coconut trees above us against a clear star-lit sky. 5. The swimming pool - so clean and pristine. Very well-maintained and the crystal clear water invites you to take a dip. The neutral : 1. The restaurant food. It wasn't great. It wasn't bad. The rotis tasted very homely. The authentic Kerala dishes are a better bet to have than the attempted North-Indian dishes.The desserts were reused for the next meal which is not a good gesture. Breakfast is a better meal than lunch or dinner with some good tasting idiyappam-stew, puttu-kadala-curry and dosa-sambhar-chutney. The biggest pain point which really tested our patience was the rate at which the dishes were refilled. At any point of time, at least 30% dishes would be empty and we had to wait for around 15 minutes for that to be refilled. By that time the rest of the food on our our plate would have gone cold. This is not a one-time incident.This happened without fail in every single meal (We had 6 meals in 2 days) like a regular pattern. 2. The service was not great, but not bad either. The staff were somewhat disconnected from the customer and just did their duty. The negatives: 1. There are multiple moats throughout the resort. They are more like ponds of stagnated water. They really stink. Very badly. In fact the extension of the restaurant is on one such moat and it really stinks a lot, looks dirty and spoils the dining ambience. Either clean these and maintain them as well as the swimming pool or cover them up and remove them. They are really an eyesore. Summary: It is a good place to stay. If you have to pick out the negatives, we can keep going on, but mostly the positives outweigh the negatives.
Stayed on New year Eve. Only positive View is the location and the rooms . Others ultimately worst. Actually we booked four rooms and unfortunately a guest did't turned up so we request them to cancel a room and accommodate us with 3 rooms, you know what ? the way they treated a guest ! really in a pathetic way , guest relation is pathetic. Sluggish managers to staff. Finally we paid for the room which we not availed. And I need to tell about the new year Gala dinner and party. Worst arrangements . I dont know whats there in their mind. Program in one location and live food another location , we were confused weather to have food or enjoy the program? Also the entire program was Organised in Malayalam ?? fifty person of the guest were non malayalies ! ( still i can speak malayalam ) , Please avoid such things in the future and learn some good menace , how to treat a guest , Kerala is famous for its Guest relations but how and why Cherai Beach resort ?? The only good things you guys blessed with is the location and structure of your resort. Keep good.
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