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by sai prakash on
Let me tell you guys, this hotel experience was something else. Right from the start, the staff was so polite and friendly. I had requested an early check-in, and guess what? They accommodated it without any fuss. That’s not all these people actually care. Imagine this, they called to remind us about breakfast. Yes, breakfast! And even though it was a buffet, they didn’t hesitate to help us get the items we missed, right to our table.
The room service staff? Equally amazing. Always smiling, always ready to help, no matter what. The warmth and care here are genuine, not just some scripted customer service act.
So, if you’re planning to visit this place, don’t think twice. I’d definitely suggest this hotel, a perfect blend of comfort, hospitality, and people who actually care. ’’
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by Anupam Appalal on
I had a wonderful stay at this hotel. The rooms were neat and tidy, creating a comfortable and relaxing atmosphere. The staff was exceptionally courteous and always ready to assist with a smile. The complimentary breakfast was delicious, offering a great variety of fresh and tasty options. Overall, a fantastic experience’I would definitely stay here again!
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by AJITH LAL on
I had a wonderful stay at Niko Hotel. The friendly staff truly made a difference, and my room was spotless and comfortable. The hotel was well maintained, the buffet breakfast offered plenty of tasty options, and the guest laundry facilities were a great convenience. Overall, a cozy and convenient place to stay.
I came with my family and we had a wonderful time at this hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities were great. Everything was to our satisfaction. We would definitely stay here again!!!!
Everyone here was super friendly and welcoming! Special shoutout to Roopa at the reception - she was amazing!’’
The exceptional staff deserve top marks! Their outstanding service and warm hospitality earned this establishment a well-deserved 5-star rating.
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by M T on
I arrived at Cochin Airport late at night, and stayed here as it was a little closer to the airport than the city center. It was in a quiet location in a calm, upscale residential area, and I slept well. In the morning, I had a delicious homemade South Indian style breakfast on the top floor with a great view. The staff were kind and friendly. The clean rooms with plenty of hot water were comfortable. There is a popular cafe on the first floor, which also served delicious looking cakes. The owner's wife is Japanese, and she gave me advice about sightseeing in Cochin. It's a comfortable inn where you can stay with peace of mind even if you arrive in Cochin late at night.