The staff was very helpful and friendly. The patio was a great location for people watching. Transportation is very centralized, and the area is very safe. There is a strong desire to promote tourism, so everyone works hard to make sure you have a good experience. I feel there is a strong ethic to make sure you and your belongs are safe throughout Fort Cochin. The hotel owner is such a gracious host! We will definitely go back, and recommend it to tourists(we live locally and spent the night for New Years). The attached coffee shop, Qissa, is a little slice of Western Life in the heart of Fort Cochin and a place we frequent regularly.
23-26 December, 2017.
We were a group of ten people. Our small family unit (The Wife,
Junior, and Yours Truly), The Wife's sister's small family unit
of three (including their 2years+ young son) and her mother-in-law, The
Wife's parents and her brother. We had booked our rooms on
booking.com: we were assigned rooms 206, 207 and 208. This is a
4-star hotel, whose USP is its amazing location: most
attractions in the Fort Kochi area (along with some nice
restaurants), are all a short walk away! We were encouraged by
the amazing reviews we had read about on this forum, and came
back more than impressed. The reception area is quite large,
well-lit and welcoming, and has the two food-and-beverage outlets
on two sides (more on this, soon!). The reception desk itself has
a transparent panelling with the myriad spices of the region
underneath: a classy design! The concierge has clocks with times
in different important cities of the world, and a large mural
depicting the Fort Kochi region, with its important tourist attractions.
The reception area had a nice Christmas tree to set the mood, and
stairs and a lift to the rooms, with three large washrooms on the sides.
There were some traditional designs of the region also, in the same area.
Our three rooms were along the same
corridor with nice wooden panelling, and lighting.
Our small family unit (The Wife, Junior and Yours Truly) were
in the room in the middle, 207. The room was impressive right
from the beautifully old-style wood-panelled entrance, in a
corridor with soft lighting, and an old-styled wooden window.
On entering the room, the bathroom was to the left, and the
room with its large windows, straight ahead. The colours were a
combination of deep browns, contrasting with the whites of the walls.
The air-conditioner and de-humidifier were very efficient. There was
a flat-screen TV, a wardrobe, seating area with couches, a hot
kettle with facilities for preparing beverages. The room featured
large windows away from the main street, with two layers of
curtains: a light one for privacy but to let the light in, and a
thicker one to keep the bright sunlight out. The bathroom was neat,
clean and stylish, with a separate shower area, a WC area, a
basin: all with graded lighting, and nice accessories, with the
insignia of the hotel on them.
The bathroom was extremely well colour-coordinated, with shades
of brown in the panelling. The tiles on the walls were in two
shades of brown, deep and a whitish olive brown. The shower
curtains were in a softer shade. The sink had a shaving mirror,
hair-dryer and was in a white to contrast with the deep brown of
the cabinet. There was a phone in the bathroom as well. I must
mention the excellent drainage in the shower area, which caused
the rest of the bathroom to remain nice and dry. The shower area
has three controls for the water: an overhead shower, a
telephone-type shower, and an ordinary tap.
The room also had a small refrigerator (`mini-bar').
The bed was extremely soft, and large enough for the three of us.
When we came in, the towels had been shaped beautifully into
swans: a rather stylish welcome. The wooden panelling of the
shelves and almirah area, was quite classy: in the old-styled
wooden design typical of the state's classical styling.
The small study area server my
requirements perfectly. The room had a large number of power-ports.
The complementary WiFi had a 24 hour access code, to use it
throughout the property. Each device was given a card, with the
code, and guests could request for any number of cards.
The overall room charge came to Rs.23,010 per room, which we paid
on check-in. There were two impressive food-and-beverage outlets
on the property on the ground floor: Qissa (a coffee shop), and
Rain-Tree (a full restaurant). We patronised both these places
during our stay. We were also offered complementary breakfast in
the Rain-Tree restaurant, which was excellent. We also patronised
the place for an extensive Christmas buffet dinner, where the
staff got us grilled prawns on our request (Some in our team of
ten wanted to have grilled prawns, and the hotel staff were kind
enough to pander to our requests!). One of the best parts about
the hotel is the staff: always around with a smile, and extremely
prompt and helpful. This starts with the Manager Mr. Roy himself,
and all the staff we interacted with: the husband-and-wife team
of Nitheen and Aishwarya, Selma, Sadheesh, and all other ladies
and gentlemen at the desk, and the restaurants. Overall, an
excellent experience: we will certainly recommend a stay here.