Starlit Suites Kochi

We, a group of 7 persons coming from Delhi stayed in Hotel Starlit Suites for one day. It was a fantastic experience. The food was extremely delicious. Room service was excellent. There are all possible facilities like swimming pool, gym , etc. in the hotel. Most importantly, the staff members were extremely polite and prompt. When ever we come to Kochi in future, we shall stay here only.

Even though the hotel is located is at prime location, the facilities need to be upgraded to meet the requirements such as: 1. One lift is always under maintenance (for the 5 days I stayed), which causes wastage of time to wait for the lift . 2. Not much variety in the breakfast which is served as complimentary. 3. Even though they claim to clean the rooms, every day I found hair bunches coming from here and there when I switch on the fan 4. Since the entrance is little bit inside from road, there should be proper identification at the road side for the ease of customers. 5. Since it is apartment type , it looks pretty odd as we have to walk a bit from lift to reach the rooms. 6. Drainage systems from the bathroom need to be maintained. 7. Lack of proper communication even within the reception staffs of morning and night duty. 8. Even though TVs are placed , no channels were available. So either get the TV removed or do the recharge. 9. Better room service is recommended.

Good rooms but full of mosquitos and there is nothing like service...rooms too are quite old and could have been maintained better. Shampoo refill was empty when i got the room. Hotel is short staffed so expect anything in not before 20-25 mnts...even housekeeping...breakfast....is the worst of all...you need to call the manager who is a nice guy....but the breakfast is the worst I ever experienced in such a category of hotel. Soon they will shut down with such pathetic services...I guess this runs on strong support of some travel agents...who fool customers...since they are one time and won't come again...

I have booked the room in this hotel and my room number is 729 .. The rooms are ok ..but not neat and tidy Worst maintenance by the hotel management..placing the used bath towels in the bathroom without washing or cleaning and Not provided with bathroom essentials . Service is very very worst. Some food is ok in taste but some are worst in taste. But the price are very high. With poor and very bad quality service... Charging high price for room without providing the good and basic service’ they call them self as 3star hotel’ very worst experience Requesting all please think before booking this hotel.

Cleanliness was not maintained in the room, and corridor well. Glasses, spoons and plates were not properly washed. Curtains, bedsheets were also dirty