If you are looking to stay somewhere away from the world and away from your hectic life, let me tell you this is the place you should go. You will forget everything whatever is going in your life. This gigantic property located on beautiful, lush green hills of western ghats has everything you can ever ask for. So peaceful, quiet all around. All you hear is chirping birds since early morning. Their food was just out of the world. We stayed there for 3 days but would love to go there again. The best thing you experience is their rooms. All you see is lush green valley of western ghats which pleases your eyes every morning when you wake up on your bed. People who work there recommended that one should visit this resort in monsoon, it looks amazing in that season. After i showed the pictures of this resort to my friends and family, everyone asked me just one question "Is it in India, it doesn't look like it's in India", i said yes, it is in India only. It's that beautiful. Just relax there for all day, have some spa, have some authentic coffee grown in their property and just have a look at the beautiful view from your balcony all day.
When I think of the trip to Tamara, I feel a sense of deep dissatisfaction. But, it's important for me to clarify that all of that is very closely connected to the high expectations I had from this place in terms of customer satisfaction.
Stunning property, absolutely beautiful rooms with mind-blowing mountain and coffee estate views. A lot of effort has been put in getting it together as it is built on a steep hillside. The property is very well maintained. The restaurant has good food, although what I found missing was local Coorg delicacies except a pork dish.
The glass bottom floor at the center is amazing and the ambience is designed to make you relax.
Where the place really goes wrong is service levels for the price point.
The staff not being coordinated and providing half information made us miss the coffee plantation tour and brewing session on Day 1. Day 2, again we missed it as they refused to extend check out even by an hour and check out time happened to be in the mid of the plantation tour. After a missed session due to their miscommunication, even organizing a buggy for a quick round of the property was too much of an effort for them and they flatly refused my friend. When I made a fuss about us missing the plantation tour due to their miscommunication, the buggy suddenly materialised. Even when concerns were raised to the duty manager, he was quite clueless as to what to say and then randomly offered to do a plantation tour on a buggy which we obviously refused!!!
They need to train their staff a bit better because client service doesn't have a checklist.
Also. Children are not allowed but infants are.
Would not spend 23k for this level of service, the Taj seems way better. 5 minute call for a lunch reservation made me feel way better than what Tamara made us feel in 24 hours. Get the service right and the potential is huge.
Visited in March 2017 , one of most quite , serene and romantic place in India , far from from maddening crowd , in lap of nature , good friendly staff at housekeeping , restaurant , spa and you name it . Not kid friendly .
Firstly might I say, If you looking for an international level resort but don't wanna travel too far, just stay here at Tamara!
I went all out and booked their Eden Lotus Villa for two nights, which is a 2 bedroom with a massive balcony and a Jacuzzi (which took a little longer than expected to warm up). Here's where you can get to watch the morning sun rise! If you looking to stay close to the city limits then Tamara cannot be an option as this place is meant to be enjoyed in completely within the property premises. They have a recreation house which has like buckloads of board games to enjoy which my parents thoroughly did. As my dad loves chess, The first thing he sees is a chessboard coffee table in our villa which got him all excited!
The food was all served in their restaurant as no room service is available which only makes sense if one has to keep the property off all bugs and ants off the leftover food. Day One was buffet as they had an almost full occupancy, however day two was more like a set menu brought to the table. I loved their breakfast, especially the dosas were super crispy and spicy, just as I like it, however if you aren't a fan of the spice then they make plain ones too. What I loved about the staff there was they never said no to anything. They would always figure out a way to get things done. The Chefs made their appearance at the restaurant dining area and spoke to each guests too getting their valued opinion. They have a few outdoor activities like trails, Trek & Yoga. We did the trail which was quite nice, our tour guide Poovanna was very thorough with his work, picked up some honey too from Tamara itself.
The staff managed to impress us till the end with washing our car and also leaving bottles of water inside for a journey back. Loved the little bag of spices they gave us at check out, all from their plantation.
All in all the place very serene, takes you away from the hustle and bustle of city life, very polite and helpful staff and an amazing retreat. Thank you Tamara.
Oh I simply love this resort. We went during Monsoon season and I totally loved it. Walking in the rains, with lush plantation all around, waterfalls... its heaven. They give you a coffee plantation tour, make you roast the beans, grind it and brew your coffee. The small boutique shop inside is also very nice, we bought coffee, cardamom, and pepper corns. Must visit their spa you will love it. Very friendly spa, they dont add to plastic garbage but supply spring water to the rooms which I so loved. They dont waste food, and make so much effort to give personal attention to your food needs and wants. If I get a chance to visit Coorg again I will surely stay there. Children below 12-years are not allowed, beware of leaches. My husband got 4-5 of them but that's common in Coorg.