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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children


Sun, 05 Mar – Mon, 06 Mar (1 Night)  |  1 Room  |  1 Guest

Hotel New Palace

Subash Chowk,, Dalhousie, Dalhousie , 176304  |  Show on map




Sun, 05 Mar - Mon, 06 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children



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No Reviews Found.
  • Overall Rating

    • 3.0
    • Hotel New Palace

      (based on 21 reviews)


    • Terrible 6
    • Poor 2
    • Average 2
    • Very Good 7
    • Excellent 4

    • Sleep Quality
    • Location
    • Rooms
    • Service
    • Value
    • Cleanliness

Worst Hotel...Fooling Customers... Worst Hotel...Fooling Customers...

by Jugal S on January 5, 2017

Worst experience we had with this hotel in the entire tour. we booked 3 rooms which were provided to us at top floors in which there was no water in the bathroom. After complaining we were provided with buckets of water. So to use bathroom, we need to contact reception to have the bucket ready. Is this the thing we are paying you - Hotel New Palace..?? Moreover the intercom was not working. So we need to get down 3 floors to reception for anything required. One waiter provided us with their person cell number to directly call him for any assistance. And also to use WIFI, we were asked to sit in the reception area as the range was not available in our rooms. If this all a bloody joke going around where you are collecting a good amount of money from customers and just fooling them.?? Intercom, Water in bathroom and WIFI.. these facilities will not be available to you if you book a room in this hotel. Worst part, when we checked-out and complained about all this..Manager at reception was just "Sorry" and nothing to say or compensate. And another manager stepped in and started arguing with us to leave the hotel. He just missed getting a hard HIT from us.. @Trip advisor Kindly never recommend this hotel to any customer.

Very Nice Experience Very Nice Experience

by Parthosarathi M on January 2, 2017

The hotel location is very good. Their rooms are excellent. Bathroom is small but well maintained and clean. Bed was very good. Room was very comfortable. Balcony was excellent. Very nice experience overall.

Pathetic service, worst reception Pathetic service, worst reception

by jitendra k on December 31, 2016

Most pathetic hotel in entire tour, managers should learn from waiters how to talk with customers. No hot water.. Rather no water in bathroom. giving a nonsense reason that at third floor water pressure is not available. Uses some ones personal WiFi which switches off in night, So to access WiFi they ask to come to reception and use. Rooms are not at all cleans saw a spider on the dinning table on entering the room. Do not go on the looks of the hotel, it looks great from outside which is equally worst regarding service. They always have some or the other reason for their flaws. @Trip advisor Kindly never recommend this hotel to any customer.

Good services Good services

by dr_jatin on December 22, 2016

We all three couple satisfaied by this hotel stay We stay there for one night it's very good experience Food quality is so good Staff behaviour is so good Very nice rooms And near subhash chowk Dalhousie Very nice hotel

Worst service .. rooms are ok ok Worst service .. rooms are ok ok

by RamyaArun on November 2, 2016

Rooms are good but not so clean ,even though after you ask for room cleaning. Service is pathetic ,horrible experience. In our whole 15 days trip this was the only place we din like. Not really recommandable.

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Demo Trip Don't book a room in this Hotel

by Jugal S on January 5, 2017

Demo Trip very nice rooms but not much view of mountains

by Parthosarathi M on January 2, 2017

Demo Trip All the rooms are good but the road facing one is even better.

by Pradeep M on June 28, 2016

Demo Trip Wifi Only in lobby

by Nidhi T on January 5, 2016

Demo Trip Top floor rooms have good view

by Sanjay4977 on August 24, 2015


  • Services

  • Parking
  • Laundry facilities
  • Room service
  • Front desk
  • WIFI
  • Travel counter
  • Media & Entertainment

  • Telephone
  • Internet Access
  • Dining

  • Restaurant
  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Transportation Service


  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • will not be responsible for any service issues at the hotel

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