Book Hotels in Dalhousie

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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Dalhousie

Fri, 27 Jan – Sat, 28 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel Spring

Gandhi Chowk, Khajjiar Road, Dalhousie , 176304  |  Show on map

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Fri, 27 Jan - Sat, 28 Jan | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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  • Overall Rating

    • 1.5 Poor  

      (based on 2 reviews)


  • AVERAGE GUEST RATING

    • Room Quality 1.0
    • Service Quality 2.0
    • Dining Quality 2.0
    • Cleanliness 1.5

Arif from Dalhousie, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

I want to draw your attention towards the service provided by one of the hotels in dalhousie which i booked via travel guru.I booked 2 super deluxe rooms in hotel spring in dalhousie from12th june till 15th june 2014 for a total amount of INR: 13454.This hotels is rated as a 2 star hotel. When I reached the hotel on 12th june at around 11:45 am i was shocked to see the condition of the hotel and its premises.The hotel premises was piled up with all the rubbish and bin material.The sofas in the reception were so dirty and even the sofa covers were all scattered as if some one had a fight.I booked this hotel in advance and me and my family members were expecting that by the time we checkin at around 12 noon on 12th of june ours rooms should be all set and in a ready to move in state.I enquired about the this from the hotel incharge, he told that�agar aap itne jaldi aaoge to aisa he milega, you should have come at around 12noon not at 11:45am.I told him that I will wait for next 20 minutes in the lobby and till that time they can get the rooms cleaned and ready.But this was not the case, they were running short od manpower and it took 45 minutes from him to get both the rooms cleaned. I specially mentioned in the comments section while booking that no compromise on cleanliness of the rooms and specially the toilets.The rooms conditions were pathetic and the toilets were really dirty.When I complained about this to the incharge , he told that you are the only person who is complaining about this else none has complained earlier.After lot of argument we finally got a different room set, which were equally no good.I am attaching the photographs of the rooms where we were made to stay.The basic rooms facilities were not provided.Kindly check for the following in the attached Photographs 1.The phone connections were cut off and each time we have to go downstairs to order 2.The condition of the bedsheets were as if someone has spilled pan on it. 3.The lights were all broken,there was no light in the room lobby which could have been used as a night lamp. 4.There was no power socket in which we could have charged our mobiles. 5.The rooms were stinking 6To make the matter worst, there was some construction work going on in the hotel and they took the light connection from one of our booked rooms.This actually intruded our privacy. The hotel incharge was not ready to take any kind of feedback and was very shrewd To me it was a total waste of money,it was more of a dharamshala,no one would like to stay in this hotel for free. This is certainly not a 2 star hotel but a dharamshala,who are charging too high for pathetic services and infrastructure. I feel totally cheated and instead of booking via travel guru, I could have easily got a better deal by getting a hotel after reaching there. Do you think is it justified to pay the service tax for this kind of service they provided.I would like you to intervene and get some of my amount reimbursed as it was a total inhuman conditions we were subjected to.

Manu from Dalhousie, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 2/5

The hotel wall ceiling was really bad. there was leakage in the walls. The bathrooms were pathetic. Service was good but the building is really Old, Need Repair. The rooms were stinky. Not to live For.

No Reviews Found.

Demo Trip You'll regret if you be here. Better soent the night in your car rather than spending worthless money

by BroTrip on February 2, 2016

Demo Trip Dont go for the ground floor rooms

by SmitaDutta on December 10, 2014

Demo Trip The hotel manager said that the rooms on the first floor are better then the rooms on the floor below

by Sumeet2007 on November 6, 2014

Demo Trip Any room will give a fantastic view as all the balconies are facing the valley.

by veena2014 on February 12, 2014

Demo Trip Opt for Corner rooms at the right to get the best view.

by ankit3287 on December 8, 2013

HOTEL AMENITIES

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  • Laundry facilities
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  • 24-Hour Front Desk
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  • Room service
  • General

  • Conference Room
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  • Telephone
  • Safety & Security

  • 24-Hour Security
  • Outdoors

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  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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