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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Darjeeling

Wed, 29 Mar – Thu, 30 Mar (1 Night)  |  1 Room  |  1 Guest

Elgin Darjeeling

18 H.D. Lama Road, H D Lama Road, Darjeeling , 734101  |  Show on map

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Wed, 29 Mar - Thu, 30 Mar | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

No Reviews Found.
  • Overall Rating

    • 4.0
    • Elgin Darjeeling

      (based on 514 reviews)

  • TRAVELLER RATING

    • Terrible 21
    • Poor 24
    • Average 48
    • Very Good 193
    • Excellent 228
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.0
    • Rooms
      4.0
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      4.5

Very poor attitude to serve Very poor attitude to serve

by Pranita D on March 22, 2017

Stayed here for one night (and I am glad it was not more). Hotel is old English style with colonial charm and thats the only good thing about it or not. This hotel was not only disappointing but infuriating in its laxness - whoever the manager is, they have little understanding of how to run such a property. Had we not pre-paid, we would have moved to the Windamere or another property. The hotel literally takes you back to the time where being an Indian will successfully enable you to be treated poorly by the hotel staff and the waiters. It is like paying a premium to be treated like an unwelcome guest. There are absolutely no views from hotel and the lush green garden they show on their website is just a misleading green patch. Rooms are decently spacious but the walls are thin!! Staircases are squeaky and it gets a little noisy sometimes. No surprises if a knock on someone elses door could feel like yours. Although the room had huge windows all around, but the view was just a high wall, which was about 8-10 feet away from the windows. All you could look at was this wet grey stone wall all around with some wall creepers of course. The bed linen was very old and therefore didn't look fresh though it was probably clean but surely well used. Bathrooms were clean although hot water was a problem. Never enough hot water to fill the tub! So what's the point of the tub??? Staff was rude and really did not bother about guests. We stayed in Elgin in Gangtok and Pelling and expected much more since we saw better (if not the best) service standards and were extremely disappointed. The service was exceptionally slow. Food is terrible, breakfast spread poor. The table linen had stains and was not changed for each meal I guess. Overall an extremely disappointing stay and the lowest point of our trip wrt to hospitality. Spa is useless, the massage felt exhausting rather than relaxing and when we gave this feedback to reception, their response was "OK". Like just okay??? Really? Do you guys even care about making the hotel experience comfortable for your guests? At least bother to take the feedback and respond appropriately!! Havent seen such arrogant, apathetic and inefficient staff in any of the hotels I have ever visited. It's a complete waste of money and won't visit again!!

A trip back to colonial India A trip back to colonial India

by Yorkiebb on March 21, 2017

We stayed here for two nights. Reception was friendly and efficient with public rooms well appointed and comfortable in a relaxed Olde English Colonial style. Bedrooms are large with wooden floors, but little floor to floor or wall to wall insulation, so noise travels far!!! Bathrooms are well appointed, but no plugs to basins. When approached for a plug, reception told us that they were not allowed to use plugs for water conservation. What nonsense!!! Getting shaved meant that the tap was always running and wasting more water than if the basin was full!!! We were in Room 38 - avoid if possible. It is over the restaurant and the piano playing below is clearly heard if you retire before 22-30. The room is also near the kitchens with kitchen noise and some food smells entering the room. If we had stayed longer than two nights, we would have asked to move rooms. Dining was excellent - good choice of local dishes at both breakfast and dinner. Excellent staff and service. Despite Room 38, we would be happy to return to The Elgin.

A truly unique place. A truly unique place.

by Kershasp on March 14, 2017

Originally a British club (made with Indian sweat and tax money), now one of the best hotels (if not the best one) in Darjeeling. The staff was extremely accommodating and helpful, and hung on your every word. Service you can only get in the East. Lovely mountain views as well.

A home away from home. A home away from home.

by $review.name on February 26, 2017

Went for a family holiday. Stayed there for 4 nights. Unbelievable, unmatchable from stay to food, excellent rooms, very caring staff. Made us feel at home. Came back & have already finalized our next holiday at their other 2 properties. Have to stay to believe. 3 Cheers.

Beautiful colonial style hotel Beautiful colonial style hotel

by Rudolf K on February 24, 2017

We stayed 2 nights and enjoyed welcome drink, spacious rooms, Indian style dinner buffet of really high quality,accompanied by live-piano. Bar was beautiful, but understaffed and underequipped. Garden allowed relaxing in the sun - and overall location was very quiet. Highly recommend

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Demo Trip Ask for a valley facing room!

by Eshan M on January 25, 2017

Demo Trip Room facing the mountains have a lovely view

by nestcottage on January 11, 2017

Demo Trip try rooms 60 or 61, under the roof (if you can manage to climb the four floors)

by XianPR on December 30, 2016

Demo Trip We had a room facing the mountain views beautiful

by Treehaven2015 on December 28, 2016

Demo Trip - ask for the ground floor double deluxe rooms or the attic rooms..

by mrhalder2000 on December 26, 2016

HOTEL AMENITIES

  • Dining

  • Restaurant
  • Services

  • Room service
  • 24 Hour Power Supply
  • Wake up service/Alarm clock
  • Business center
  • Travel counter
  • 24-Hour Front Desk
  • Parking
  • Laundry facilities
  • Front desk
  • Safety & Security

  • CCTV
  • Fire Extinguisher
  • 24-Hour Security
  • Outdoors

  • Porter
  • General

  • Conventions
  • Carpeted
  • Conference Room
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  • Internet Access

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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