Worst experience. Never stay in this hotel. The manager is a fraud.
by Tribhubanjit on
It is my ill luck that being a senior citizen my tour operator gave this hotel.The manager didn't gave any money receipt towards the payment of hotel bill. Worst food but much costly. They switched off the geyser after receiving the fullbpayment. Sri S. Gangopadhay is a nu#mber one fraud and cheat.Samsher tour operator is another cheat didn't have me money receipt for touring but when I said I won't pay the bill he was forced to give the bill. Most ill brhaved drivers. They take full advance and provide a dirty old car for touring.Never stay in this hotel and never allow to clean the room in your absence. They are in a tendency to switch off the geyser and will say it is out of order. At night you must check the geyser in operation. Poor management and room service.Worst hotel I have evet come accross in my life. Worst behaviour of staff.
Mid budget hotel
by Anshumanafsa on
A friend of mine had booked this hotel for his family from the 27th of May to the 2nd of April. The rooms seemed nice although the door height and criling height were small. The bengali manager was obnoxious and clearly told us that if he got better paying customers we would be asked to leave. Anyway try couldn't provide lunch the day ghe guests arrived as the guests had to make do at the Kurseong tourist lodge. The hood here is horrible . Be prepared for hill diarrhoea. The question is : Is it worth coming to Darjeeling to stay in places like this. Wish tourists could find better hotels.
Most WORST hotel ever, FRAUD Manager S. Ganguly, worst staff, no security, fully wastage of money
by H G on
NEVER BOOK THIS HOTEL. I booked it through Cleartrip for 20th December to 23 December 2015 and paid the full amount. The manager took more Rs. 3420 as extra charge.
At the web whatever is written all false. The staff members are not co operative.
Manager is the most fraud person I have asked for car he is saying Drivers are not available. Later he said charges will be 3500 but where as you will get a good car outside only Rs 1100 for sight sine.
I have asked for train ticket booking for my returns he said per person ticket price+1200 extra. Whereas I did it through my mobile IRCTC booking ticket price was 895 per person at Ac 3A compartment. I have asked for toy train He said it cost around Rs. 1400 per person and at the time of returning I took a ticket from Darjeeling to New Jalpaiguri cost is Rs. 120 only per person.
We have asked for room heater for coldness they said it charged Rs 250 per 12 hours. All the time Manager will misguide you. Location also not good at all by the price of this hotel the best hotels are in mall sides I have visited glenary's, bellevue etc. Peoples and staffs are so polite and very good hospitality.
Spandan does not have 24 hours service. After 9.30 pm you wont get anything, no one will receive your call at reception.
There is no Doorman . There is no Internet facility at room. There is no housekeeping. Each and every time you have to tell them then only they will do a bit like if you ask for water then also it will take time.
Bed quality is also very bad. If you sit on it then it will create sound. Amenities are nothing is there. If you choose this hotel you will suffer.
The restaurant is also false written. If you ask for your choice food you wont get it and food also not available at any time. If you want to have food at night you have to tell them before 6 pm otherwise you wont get anything.And laundry, room service nothing is in proper way.
Good but not for CARD HOLDERS.
by Indranil M on
I spent 3 nights here from 24th to 26th October, 2015. The hotel is a average but charges are very high. I booked for 2 rooms but requested a single room for 4 members of my family by phone. Thanks that was done but they charged the same (Rs.13200/-) for 3 nights.
The service is good. staffs are well behaved. Rooms are small but the location is good. The only major problem is that this hotel does not accept any card. So this hotel is not for card holders.
For wifi they charge Rs.10/- per hour but only in reception area.
Pathetic service and worst staff
by Nilesh21083 on
It is worst hotel and very pathetic staff. We booked it from yatra. The staff is not at all cooperative and if you are going with family and kids dont at all go here.
I wanted baby food to be smashed in mixer grinder , they said their mixer is not working, and we asked warm water for baby , only one time they provided . We need to go out to bring warm water and do smashed food from other hotel.