Well I stayed here for 3 nights. The reception desk Managers were well mannered & very educated. The hospitality was pretty good. I booked my hotel through OYO. As I reached they greeted me very well, I just told my name & they provided me the room(308). The food was really good, hotel is located at the prime location near Clock Tower & Big Bazar. I didn't gave Excellent rating was due to the A/C which was very old for which every time you need to go to switch off the main switch if you feel cold. Rooms might need to be upgraded. Overall a very good hotel.