The villa is absolutely stunning, along with the pool and the gardens - it was really a feast on the eyes. Our poolside room was also beautiful.
The location is a 5 min walk to Anjuna beach.
The downside- I felt the reception given by Maya was very poor, she made us feel very unwelcome, there was no friendly hello but just confusion about our booking - it seemed as if they hadn't received it from booking.com. After a while, she handed us our keys looking us up and down like dirt. (Perhaps we don't look like your typical clientele) there was no - "enjoy your stay" or information about the villa. This left us in a bit of shock as the villa is gorgeous, I thought the hospitality would be on par. The bar and breakfast staff seemed unhappy. Even on our departure, they checked our room to see if we didn't damage or steal anything, I'm not sure if this is standard but it did make us feel like we are criminals. Both my husband and I are in the hospitality industry, and believe a warm welcome and departure goes a long way. It's not what you do for a customer, it's how you make them feel. And for this reason I will not stay here again.
I have stayed in Casa Vagator recently and minus the food, it was an outstanding property in terms of quality of rooms, of service and location.
Casa Anjuna on the other hand was a disappointment n all accounts. The property looked dilapidated. The rooms were dirty. They didn't even have a phone in the room to call for room service. At midnight I went looking for someone for water and after I found someone after searching for 15 minutes, I was handed two bottle of room-temperature water as i was told the fridge is closed.
All in all it was a very disappointing experience.
A hotel in which I had very few expectations, but it was just an extremely memorable trip. Special thanks to Dharmendra, Maya and Sameer. The rooms were spacious with a gorgeous four poster bed.
It is an absolutely beautiful boutique kind of hotel full of greenery and a lovely pool.
We had initially booked at Casa Vagator and had to change here since there was some construction work there but absolutely no regrets. Mr. Dharmendra went out of his way to ensure we did mind the change.
Only suggestion is that breakfast can be slightly improved. Need some options for vegetarians and a little variety.
Shall surely be visiting again.
This hotel will definitely attract you with its looks, nestled amidst beautiful garden at a secluded corner of Anjuna beach, this hotel is 7-8mins walk away from beach.Location is tough to find if you are reaching late, no sign-boards
I reached after sunset and while I was waiting for my check-in at reception, I could hear constant complaints from the guest already staying. I wondered why they all reported their complaints at reception and figured out this hotel doesn't have phone facility in rooms, so in case of any need you have to reach out to reception
They had just two waiters working day-night for peak season and full occupany, hence delayed service was expected.Another discomfort-NO ROOM SERVICE..Hence even if you need tea you have to go down and hunt for a staff so that you can order.I thought atleast Breakfast would take away my anger-but yet again no menu card for breakfast. Most limited breakfast options ever witnessed in a hotel and that too claimed 'BOUTIQUE'.Rooms are nicely decorated and large in size however cleanliness goes missing and my wash basin-was broken. This hotel will kill all your expectations if you want to relax in Goa and won't mind spending extra buck for quality. Only thing I liked about the hotel was quietness & beautiful bed
So if you prioritize comfort & quality in a stay I will never recommend this place
But if you want to splurge for a picture perfect stay than probably choose Casa Anjuna
Casa Anjuna is a fantastic property, everything from the plants to the paints on the wall complement the design! It is a visual delight for the beholder. This was my third or fourth visit to it and since I intend to stay there again I am hoping the management makes the effort to maintain the property a bit more to make it perfect.
Location - Conveniently located 10 mins walk to the beach. There are umpteen eating and shopping destinations nearby. The property has a 5-6 car park.
Property - It is a beautiful bungalow with the most photogenic views. The pictures you take here- within or outside each room, seem to be styled for a movie set.
Service - Pretty decent. There is no room service, in fact there is no telephone in any of the rooms. They will however help you with most things, such as bike booking.
Rooms Beautifully designed and styled. The only missing things are a mini refrigerator and a telephone. Both of which would complement a room in a luxury boutique casa.
Food - Breakfast is now served near the pool which I must say is a visual delightful just for the ambience. The taste of the food itself, especially the Indian options does not match the surroundings however. It is just bordering on ok. The multitude of very good eating so close by does make this just a minor issue.
Housekeeping this is the only area which needs a thorough shake up. The mattress in my room was lumpy and broken. My husband and I, both suffered from back aches after just one night. However, despite my repeated requests, no action was taken on this account. This was despite several rooms being unoccupied during my 7 day stay. This is the major reason for the average rating that I have given.
I do hope someone is reading this review and does something about it because it is a shame that such a minor thing can prevent one from enjoying such a beautiful place.