This resort offers a comfortable stay, is equipped with all basic amenities and is beautifully located. It has beach access to the beautiful Mandrem Beach. Resort is clean and green. It has access to super markets, atm, shops and eating joints.
While limited, it offers parking space. Rooms are nice and comfortable cottages, very comfortable for two people. Air conditioning is perfect, bathrooms are clean and have hot water, rooms are clean and have clean linen and towels. Comes with coffee machine, mini fridge, and television. Rooms also have a nice and cosy sit out.
Breakfast spread is ordinary, can be better.
Service is prompt and staff courteous. I had a wonderful stay.
(In the restaurants nearby, cafe nu is definitely worth a go)
We stayed at this property on our short trip to Mandrem for 2 nights. The beautiful mandrem beach is at a walking distance from the property. The hotel is located in peaceful location but it needs renovation. The rooms, furniture and bathrooms need uplifting. There are few restaurants and bars nearby in case, u want to drink and have some food. Overall, a standard beach side property.
Having been to Mandrem beach 4 times, our usual hotel was fully booked so had to book a room at Mandrem beach resort.
Getting in at 5 am in the morning, to be sure to get a room to be able to rest, I had booked 2 rooms from the night before. When we arrived at 5am, the night security guy told us the rooms were not ready and that we had to wait for 30 minutes. He ran off to clean the rooms himself. 45 min later we got the rooms. He said we got AC rooms for "free". Rooms were not very clean..
When challenging the manager after some hours sleep, he told us that the rooms were indeed ready at 5 am, but that he didn't want to give us the non-AC rooms because AC rooms were better... even though we had booked the non-AC rooms. He then went on about that the night security guy had made a mistake and that the rooms were indeed ready for us.
We paid full amount for the night, no compensation was given even when asked for. They also have "early check in" for 20 dollars which was not offered.
Totally rude staff, not service minded, rooms are very worn down..
I've been to India 4 times before so I know what to expect, but this place is really to avoid..
If you're looking for peace and quite well then this is the place for you....the grounds are well kept the rooms are basic but could use some updateing because most of the furnishing is old and some even broken...thank god there was air conditioning in the room the fan stopped working after a couple days of our two weeks there....
The room: old furniture, sheets were not properly washed, bath room is very worn down, the balcony was very nice with a great view of the ocean. One day the staircase outside my room was filled with old plates and left over food, probably the staff left it when cleaning.
Fan and aircon working on either full speed or not at all.
I didn't try the restaurant but it looked abandoned.
When I arrived the staff had lost
my reservation, but they found it again. Had booked for 4 nights, wanted to leave earlier due to the very unpleasant stay, but the manager didn't let me have the money back for the remaining days. I was offered another room where the fan was working properly.
Compared to the bambu cottages at Mandrem beach this place is about four times as expensive, without any higher standard, except for the concrete walls.