Highly Unprofessional and Fraud TravelGuru I travelled to Goa last week with couple of friends and I had booked a room through TravelGuru. I wanted to book a room with Ginger Hotel at Punjim but I was suggested another Hotel called Ginger Tree Beach Resort and was clearly lied to about the hotel saying it is owned by the same Tata Management and is a part of the Ginger Chain of Hotels; not to mention it had nothing to do with the reality. The room was extraordinarily small to accommodate even two people, forget one extra bed. It had a horrible stink of some Pest Control done by the hotel. I got a throat infection immediately due to that pungent killing smell. When tried to get this sorted out with so called Customer Care Executives of TravelGuru I had another horrible experience. I had to call them a dozen of times and had to be on hold every single time to eternity while stranded in the lobby area after a 12 hour hectic drive. I spoke to someone else every time I called as the same person was never available again. None of them kept their words; never did what they promised and at the end they NEVER SOLVED my problem, never cared to call back. I am terribly disappointed. I strongly suggest all of you who are thinking to book a holiday through TravelGuru to immediately cancel any such plan. They are cheats and are absolutely unprofessional people. The hotel people on the other hand provided us a bigger and better room on their own and cooperated pretty well later but TravelGuru never bothered to even know what happened with my case. Useless and shameless people... Fraud management. Keep away from TravelGuru...!