Had a nice time, hotel staff was very helpul
Mon, 06 Mar – Tue, 07 Mar (1 Night) | 1 Room | 1 Guest
Had a nice time, hotel staff was very helpul
Hotel management sucks, very poor co-ordination amongst them,fails to keep their commitment . Hotel is far away from the centre and it does not provide any complementary conveyance to any centre/beach which leaves you to the conceirage of the hotel which is way far expensive.There is no complimentary wifi which even small shacks in goa provide you for free. Overall too expensive for what they offer and where they are located.
Had a Good and quality time in hotel . Pool is very good kids enjoyed a lot . Overall very good experience.
Awesome stay arrangement. All my family members enjoyed the trip.
-The welcome was on a negative note with our rooms not ready even after check in time. -The waiting area is a non AC area, which was very warm and uncomfortable. We were not even offered any welcome drink/water. -The staff were not aware of the room allocation amongst our 5 rooms, neither were they aware of the facilities/type of bed (twin/double) in the rooms. -The beach had a lot of stones and sharp shells. -We experienced the lift alarm ringing for over 10 minutes at night, with nobody to attend to the same. -The breakfast spread was good, which was the only good thing about this hotel.
(based on 1992 reviews)
In our goa leisure trip we had planned the best one at the last, So Grand Hyatt was chosen based on my past experience from 2012 to relax as we end our vacation. I must admit the hotel continued to exceed expectations at all levels, it's huge & beautiful. We stayed a night and didn't felt the need to step out of the hotel for any reason. Beautiful gardens, beautiful pools, lavish guest house and a variety of restaurant to choose from.Every corner was so clean and the rooms very well maintained.The hotel is situated in Bambolim beach & we had a lot of fun time in the water.A walk across the pathway in the evening & early morning was so relaxing. The check in & check out process was very smooth.My sincere thanks to all the staff working there who made our stay a memorable one.Good job Of Course it's a bit expensive but justified with the quality stay.
Beautiful property but not managed well at all. Front desk can take for ever to even check you in. Service at the bar, restaurants is very poor. Some of the staff is courteous but seemed helpless in the system. Great outdoors for walks and time on the beach.
Absolutely loved the Grand Hyatt Goa. After a long and tiring journey this was a beautiful and spacious place to stay. Very clean and well maintained with some of the most beautiful grounds that I have ever seen. The dining room presented a most elaborate spread and a fine variety of well presented and tasty food. Special themed nights made dining enjoyable and the Sunday lunch idea was great. The beach was virtually deserted and very pleasant to both relax and walk on, also the pools were a welcome change. I don't generally praise individual staff, especially in this hotel as they were all great, but special thanks to Reginald who made us feel very welcome upon check in. Shibendu who helped us make good dining choices and Biju who assisted us greatly when we had a minor niggle. If you go to Goa, go to Grand Hyatt, you wont regret it.
We were 3 couples stayed for 2 nights. It was my anniversary celebration. On 21feb we checked in. Our room was located in house no 1. It was very far from main reception. Room service was very poor. When ever we called for cart it was never on time and some time they didn't come only. We all went for Spa also which was surprisingly terrible in the name of hyatt brand can't believe. Spa manager did offer for one more free space but we were not interested anymore taking chance. And my son from my home town called hyatt for delivery of flowers in our room on the day of anniversary but they asked for money first and told my one of my friend staying with us to pay for it in advance.... I don't know why it matters if they could have charged in the final bill...... hope to see some change in hyatt
The hotel is located close to a bay and makes it special. there are special sea activities here. the food is superb. the staff is friendly. there is even a casino here. not to talk about the indoor pool which is fantastic. the room is huge. the one we got upgraded to a bay room was simply magistic.
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