One of the best experience.... excellent service... good corporation from staff
Delicious food ... all facilities under one roof... clean beach
On our anniversary the agency who did booking for us for got to mention eggless cake we had wrong cake but holiday inn team as sweet gesture sent us brownies next day. They made our stay memorable
Its one of the best resort in south Goa, beautiful clean exclusive beach, nice beach shack, far from noisy surroundings. Resort has all required facilities, rooms are comparatively small but with all necessary facilities. Best thing about the resort is its exclusive beach....can see hardly outsiders on beach.
I have visited this hotel twice before, but this this the first time I have stayed here. Cavelossim is beautiful and quiet with a fantastic beach. The check in was good and the receptionist Valerie was very attentive. The hotel is clean and the food is good. My only bug bear was that at breakfast we fancied sitting on the patio but three of the tables were reserved... Why?? On a hotel of this calibre this is a terrible trait. We eventually got sat on the top patio and for the hour 90 minutes we sat there these tables remained empty. A great hotel but I was annoyed about this as they should not reserve, it should be on a first come first serve basis. My other complaint, with coming form another resort north of the airport we were unable to return with our usual taxi driver and the hotels preferred provider was quite a bit more. All in All a lovely hotel that perhaps is mainly booked out for weddings, but was still worth the visit. The food in the hotel is comprehensive and the resort is very clean.
The staff and the Duty Manager Amit was very helpful. I was able to order a cake sitting half way across the world to surprise a loved one who was staying there. The chef is excellent and the cake and the service was as per promised and done with excellence. Mr. Amit went above and beyond in terms of customer service.
Thanks a lot
My wife and I have been coming to the HI Resort Hotel from the U.K. since 2006. This year is our sixth, two-week visit. The hotel facilities are excellent and set in lovely sub-tropical gardens. The glorious, clean beach is only a 5 minute walk away and the sea at this time of year is warm. If you prefer a pool to the sea, you can relax on the hotel's lawns beneath palm trees and use the lovely, supervised pool. The free towel service caters for pool or beach use and the sun loungers are comfortable.
The hotel has half a dozen, excellent food outlets and we love the newly opened "Zest" restaurant which serves breakfast, lunch and dinner all with a fabulous choice of dishes, supervised by Executive Chef Anthony and his team. The staff are so friendly and obliging. Nothing is too much trouble for them and we have, over the years, come to regard them as friends.
The bedrooms are spacious, air conditioned and comfortable with garden-view balconies. It is true that the bathrooms are currently a little 'tired', but they are about to be upgraded at the end of this season. If the upgrade is as classy as the new "Zest" restaurant and patio we shall be well satisfied.
The nearby beach shacks offer a good range of modestly-priced food and beverages and in return for your patronage you get the free use of sun loungers, parasols and beach service. The weather between November and March is guaranteed to be warm and sunny with pleasant sea breezes.
In recent years, weddings have become a major earner for the hotel. They are very colourful and interesting from a cultural point of view, but can be a little noisy and intrusive to the uninitiated. The hotel management needs to carefully consider the conflicting interests of 'old hands' like us, who seek peace and relative solitude, with the need to satisfy the demands for booking lucrative weddings!
There are many day trips available to explore Goa, but if you wish a truly local experience take the 20 rupee bus ride to Margao with it's obvious Portuguese influence on architecture and cuisine. Explore the teeming, fascinating, indoor market selling everything from local spices to hand-made ropes! Take a tuk-tuk trip around the city if you dare (not for the faint-hearted!)
Finally, the key to getting on with the local people is to just flash then a smile and most will immediately respond in like manner!
No doubt we shall return...........
Paul & Alison Davies, Cambridgeshire, U.K.