Novotel Goa Shrem Hotel

Our stay at novotel was a pleasant one, we were treated well by each and every staff member. The overall hospitality was one of the finest we have experienced in our previous stays anywhere across india. Front office Managers Rakshit and Akshata took care of all our needs and provided upgrades wherever possible. They were very polite and approachable. The hotel is taking utmost precaution to ensure all covid related safety measures are in place. Food was good and delicious with lots of options.

The hotel was very hygienic, they took very good care of social distancing and cleanliness. we had an awesome stay. The stays were very very helpful and polite.. special mention of Akshata for being very helpful throughout our stay..

We stayed for 1 day and I would say there was problem since check in. As we arrived before usual check in they told us to wait and would call us if room gets ready before. We headed for local shopping instead of waiting and never received call for any early check in. When we reached back we could check in and were told that room was already ready... the property is good but our room has many things broken and damaged like the floor tiles, sink granite slab, glass door etc. which we dont expect from reputed 5 star. The breakfast had good spread but not tasty.This was all disappointing But there are 2 things which stand out : 1. Pool which was big and maintained 2. Spa experience was great and really relaxing and professional. Overall, the hotel should be more responsive and warm.

We stayed at the Novotel Shrem for the third time February 2020 What a marvellous hotel The staff are what makes this place special I and my husband were both ill while there nothing connected to the hotel but the staff looked after us above and beyond duty Chefs were very helpful and food was good especially dinner with lots of choices for breakfast lunch and dinner There are so many to thank to many to mention all but a few are Siddhesh such a wonderful man and probably the best bar man in Candolim head of the team also Aditya,Pranesh,Kushan,Sayanian,and Jitendra to name a few.The Reception team were marvellous and not forgetting the hotel guest team.Great food great team and great housekeeping team We know this is a terrible time for all the hotel staff and family's and hope you keep safe as it is for all of us in the U.K.but we hope to see you all again next year God willing Would highly recommend this wonderful hotel

We had a very comfortable stay at Novotel Goa Shrem Hotel, Candolim. Location is awesome being near to the less crowded and relaxing beach of Candolim and also, near to the lively beach of Baga and Calangute. The food at the restaurant in hotel was very good. The chef and restaurant manager took care to meet the guests personally and gather reviews. They also, provided special dishes for the kids on request. The kids area and swimming pool were very nice and clean. The housekeeping and room service is also, very prompt. The staff here takes utter care to make your stay comfortable and memorable. Special Thanks to the front office executive Ms. Taniska Chakrabarti who was very supportive and takes care of the guests on priority. Overall a Perfect Hotel to stay at!