Just had a 2 week holiday to goa India
we had booked a package holiday through Thomas cook and basically because it was cheap we were not bothered about the accommodation as it was just somewhere to stay and sleep
arrived at 2am in the morning to the grumpiest of staff who just were not bothered about being polite at all
we were put into a small ground floor room which was less than basic
no windows to look out of a door leading onto a small balcony which locked with the cheapest little bolt you could pick up for 1 and no security in the room
The room overlooked the pool area which started getting noisy around 6-30-ish with
sun loungers being dragged into position
when it got light I noticed large metal boards around 15ft away at the side of the pool and wondered what they were
A building site a new building being erected and work started on it at around 7-30am every morning till around 7pm every evening so the sounds of drills and hammers and jack hammers were all apparent during these times
just thought I went on holiday for piece and quiet not to be woken up by staff dragging plastic across floors or sounds of a building site
thought we would stay another night to find out if things got better
There was a fridge in the room which must of been 25 years old and never reached the cool temp required so was humming away 24 hours a day
air con what air con
ceiling fan was like a small drill rotating
to top it all there was a family of gypsy's who just got drunk around the pool and wanted to fight with everybody beer in whitts out
not what we wanted or paid for
their safety deposit boxes are something to be seen
1 security camera overlooking the entrance door which no one in the hotel knows how to use record or play back
you have to buy a 1 padlock to secure this tin box NOT SECURE at all
we moved out after the second night
had a brilliant holiday after that
Osborne Hotel is a 1* stop over
We arrived at the Osbourne Hotel at 1 o"clock in the morning,The coach dropped us off at Babuttes a shop at the bottom of the road,as the coach cannot fit because of the parked cars.As we have been to the Osbourne before (our first trip to Goa ) we knew where it was.Cath and I booked in and escorted to our room ,which was basic but clean.No air conditioning or television. We decided to go for a walk to see if there was a bar open because we had been on the plane and coach to the osborne for over 12 hours and we wanted to stretch our legs and wind down a bit.Not one bar was open we found out the next day that the Local Elections were being held in February and all the bars and shops had to stop serving Alcohol by 11 at night from January.Which if you ask me is uncalled for because all the businesses suffer because of loss of revenue.Back to the Osbourne we decided to upgrade and were moved later in the week to the front overlooking the pool which was fine,The only drawback was there a couple of Russions which got drunk and they threw themselves in the pool at one in the morning and made a lot of commotion as well disturbing quite a few people at the time. Drunken teenagers another night had a party at 12:00 midnight and played load music which echoed all around for a hour until somebody at reception went up and told them to quit the noise,Myself and cath tried to call reception but the phone wasnt working in our room.As we were getting back to sleep another flight had come in at about 2:30 and we were disturbed again with the noise of them arriving and going to there rooms,Which would have been fine if we hadnt been disturbed earlier we would have slept through it.Depending which room you are put in you can hear Dogs barking in the night, When one starts the rest follow and the horn of the local baker delivering bread goes on a bit. There is building work going on as well but we were warned about that they dont start till 8:oclock.The breakfast at the Obourne is only Tea and Toast but you can buy Eggs to go on top of your Toast and other things for Breakfast but you Have to buy them.You get free vouchers for meals on certain nights and there is entertainment provided as well,But we personally think that if they provided a better breakfast instead of the free vouchers people would stay at night and buy the meals if they wanted to.On a final note all the staff are friendly and will do anything for you and the cleaners which change the bedding and towels everyday are also friendly and try to make your stay enjoyable and memorable.
Well, my fiance has been to Goa too many times to mention, and stayed at various hotels, so I had be warned the rooms were basic, we travelled with our 3 children. Well, we arrived and were given DDX1 & 2 rooms, which were a family room. The fans work in the rooms, whilst the rooms are very basic, they are kept very clean by the room boys. Mr James the manager & Raj were attentive, the buffet nights which the hotel put on were good. On the downside hard mattress, they drive like maniacs and the poor dogs upset me, being a dog lover. Would I return yes ...the people on a whole cant do enough for you. Check on the situation. Youngest son, picked up a bug the local doctor came to the room excellent english speaking and charged us 20 for an injection and wrote a prescription attended in 15 mins, which you wouldnt get back in the UK. And please please remember crossing the road i Goa is a art be very careful ....If the Osbourne offered free WIFI it would be better
Just got back from the Osborne great time as usual staff great do anything for you rooms clean every day back again in December see you all then hope money is back to normal by then and pool bar reopens
This is a bit of a mixed review. At first when we arrived at the Osborne, after a long flight and a very rickety bus ride with the bus provided by Thomas Cook, it was all a bit dark in the middle of the night, following the porter down the street from the main road where the bus pulled in. The porter went far too fast for my disabled partner and it was difficult to keep up. When we finally did arrive at reception, it was not as friendly a welcome as expected and we were basically chucked our keys and followed the room porter to our room. To be honest I cried when we arrived in the room (and this is coming from someone who has stayed in several hostels and is certainly not fussy at all) however, I got used to how basic it was and I started to feel find of it after a few days.
The main nightmare in the room was that there were only two plug sockets in the whole room between two of us and one of them didn't work. When we told the Thomas Cook rep this the following day, he told.us we must be mistaken and that Indian hotels have things in strange places so to look behind bed etc as they could be hidden. I was right initially, there weren't any. The only one that worked was where the fridge/mini bar was plugged in and we had to keep unplugging it and leaving it unplugged overnight to charge our phones. I never used my hair straighteners all week as that one plug socket was nowhere near a mirror so there was no point. I had to scrunch dry my hair whilst using the hair dryer (good job it is wavy) There was a pointless big sink in what looked like an ancient slab of black marble in a room which contained just the fridge, wardrobe (metal filing cabinet style) and nothing else. Such a strange waste of space. The layout was bizarre.
The bathroom was basic but functional.with a western style toilet (as all seem to be in Goa) sink and shower. The tiles looked fairly recently re done. It was clean but the niggling thing was there were big glass vents in the wall to let shower condensation out. This let mosquitos in so we had to keep the bathroom door shut at all times and if we forgot, it was guaranteed we would see a mosquito two minutes later. I got through two bottles of repellent in a week (jungle formula deet really works -I only got one bite all week) it's 5 in home bargains and 10 in Boots currently!
The beds were quite comfy. I was expecting hard slabs of back breaking discomfort and they felt like firm foam mattresses. The balcony was adequate, the guy came every day to change towels, bedding, bins mini bar. He was friendly and flexible but each room had a very loud doorbell which frightened the life out of me! The hotel needs do not disturb signs though for those who want to sleep in.
The building work next to Osborne 1 could only faintly be heard from where we are in Osborne 3. It didn't start until after 10am and it didn't affect us really. Breakfast was nice enough for free. The tea was much nicer than the coffee and the toast and butter was quite lovely. The jam didn't taste of fruit though, it was like candyfloss flavoured jam. Just sugar and not much else. Excellent if you have a sweet tooth. If you.want more than toast you have to pay for omlettes etc but they weren't expensive at about 1.
The vouchers for the free food were a nice touch and the buffet was quite nice. The desserts were too small though. Very tiny portions. The entertainment was great. Sometimes we had Indian bands doing English songs and sometimes we had traditional Indian music. It was a shame that hardly any guests stayed for the Indian night. The hotel clientele were a bit of a brits abroad type crowd with some quite common loud mouthed drunken types, clearly here for the cheap booze and to stick with other Brits and to visit to British bars whilst here. Why visit India if that is the case? Go to Benidorm! The drinks at the bar were reasonable at about 1.50 for a vodka and diet coke. Diet coke is double the price of coke nealy everywhere which is odd.
There is a lovely tailors shop that also sells diamonds outside of Osborne 2. I had a top made for me to my exact measurements. It took them two days and cost 14. What a bargain. The quality was amazing and it was really special to take it away. I didn't have the money with me when it was ready and he let me pay the next day. Very trusting people. The Thomas Cook rep Lloyd was great. No hard sell for the trips at all. We booked trips independent of Thomas Cook as they were a tenth of the price.
All in all the holiday was great. The staff were nice at the hotel and at the right price we would consider coming back to this hotel despite its flaws.