My family and I stayed for 5 nights in this hotel and the experience was terrible. The only reason we did not walk out of this place was because I had paid the full amount in advance. It is not worthy of being called a hotel, because even the basic amenities that one expects from a standard hotel were missing. It is more like a guest house; perhaps the difference is that it does not have a common toilet (thank God for that!). The shower in the bathroom faced the bathroom door (???), and water seeped into the bedroom after having a shower. The only toiletries was a small bar of soap. Only 1 towel was provided, although we had booked a so-called "superior" double room for 3 adults through a reputed and reliable website. After making a complaint, we were shifted to another room which had its own share of nasty surprises. There was no towel rod and no soap-dish in the bathroom. We had to make a big noise in the lobby before we were provided these basic facilities. The wardrobe in the bedroom did not have any handles. The TV did not work, and there was no AC remote. The only positive aspect of Plazaa Inn is its location. This property has been given a 3-star rating, when in reality it does not deserve even 1 star. AVOID this place, unless you want to torture yourself and have a miserable stay in Goa!