Hotel tried to cheat us by giving us a wrong room which we had not booked and not even the building we had booked, This hotel has no facilities of 3 star no mineral water in the room,Pictures shown on the website is misleading i have literally taken yatra.com for a ride for promoting hotel
Swimming Pool is so dirty cant even explain you might end with some skin allergy if you enter the water
Gym is used by local hotel staff to eat food and all food is split over the gym(Name sake gym)
Breakfast is worst ever no quality maintained
TV in the room never worked
Istayed there on 12th april didn't seen dis type of worst service in my life..no tea kettle, no water bottle, no welcome drinks, not a single channel in tv, no lift service on 1st floor, smelly swimming pool...omg ..m totaly disappointed...pls..don't go there..never....
Very good resort with swimming pool vet good ambience close proximity to beach. Resort had sight seeing arranged by them.good tasty food couteous staff felt very good.had lots of time on beaches.nice beaches cathedrals to be seen.
Rooms do not have the necessary facilities.. They do not provide you hot pot in the room. which any average hotel gives nowadays. The Beds have spider on them. The pool is fancy but not clean at all. Also during my stay the intercom was not at all working and reception never picked up our call. Staffs were good but mismanaged.
We are very happy when our stay is upgraded from Rahi coral resort(2 Star) to Resort de crossroads (so-called 3 stars) hotel by Make My trip but the happiness go long until we had check-in into hotel.We got the room on 3rd floor in the reception building. The lift and beside area is a little bit smelly when we are going on 3rd floor not for the day for all the time till we stayed. When I went to washroom the wash basin having leakage, the solution for this situation they put dustbin below wash basin. They are not providing water bottle for 3 days we have stayed there. Asked for change room on day 1 but as usual no room available.
The good thing was location is 5 mins walkable from Calangute beach that was nice. The reception staff helpful while arranging sight-seeing and coordinating with travels representative. The swimming pool was big and clean. Not able to give a review of the hotel restaurant, because we ate outside only. One more good thing after check-out they also provide luggage room to keep your bags.