Too bad Tripadvisor doesn't let a hotel to be ranked negative. I had the worst experience of staying in a so called 3 star hotel. In Reality this is a gutter class property. Literally! When we entered the hotel, it was stinking like gutter. We were a big group with wives and children. All ladies immediately started feeling sick due to the stink. Rooms were dirty to the core, cockroaches, dirty sheets,bed n sofa broken ac, and what not! In fact the hotel cheated by showing gleamy pics while its just oposite! We fought with MMT the whole night to get refunds when the hotelstaff refused. Thankfully we got a paet of our booking amount refunded. We just left immediately first thing in the morning. Avoid at any cost!
Our stay turned into a nightmare. We went to goa for new year celebrations, and checked into Resort De Crossroads (rated as a 3 star hotel), we checked into room no. 404 of hotel in 29th December 2018 afternoon. The condition of the room was not up to the mark, the taps in the bathroom were leaking, the cupboards fittings were loose. The cloth railing in bathroom was loose. Our stay turned nightmare on 30th December morning, my husband slipped and felt due to leaking of taps and broke his wrist, the hotel didnt have an oncall doctor and asked to visit hospital, my husband was in lot of pain. We had to check out a day early, and asked hotel to give us a refund as we have paid a good amount for booking, and we had a genuine reason, but they were of no help, their behaviour was very unhelpful. It was because of the condition of the room that my husband fell down and he has to get his wrist fracture operated, and hotel didnt take any responsibility for the same. Worst worst worst.... will never recommend this to anyone.
Best place to stay with family or couple. Food is good. Room service is good. Rooms are clean. Swimming pool is clean. Near to beach.
Indoor games also ok ok.
Bar also provide varities of drinks.
NO NEGATIVE POINTS.
Hotel tried to cheat us by giving us a wrong room which we had not booked and not even the building we had booked, This hotel has no facilities of 3 star no mineral water in the room,Pictures shown on the website is misleading i have literally taken yatra.com for a ride for promoting hotel
Swimming Pool is so dirty cant even explain you might end with some skin allergy if you enter the water
Gym is used by local hotel staff to eat food and all food is split over the gym(Name sake gym)
Breakfast is worst ever no quality maintained
TV in the room never worked
Istayed there on 12th april didn't seen dis type of worst service in my life..no tea kettle, no water bottle, no welcome drinks, not a single channel in tv, no lift service on 1st floor, smelly swimming pool...omg ..m totaly disappointed...pls..don't go there..never....