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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Goa

Sun, 12 Feb – Mon, 13 Feb (1 Night)  |  1 Room  |  1 Guest

Resort Rio

Tambudki, Arpora, Bardez, Goa , 403518  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Thu, 02 Mar - Fri, 03 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 4.9 Excellent  

      (based on 12 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.8
    • Service Quality 4.8
    • Dining Quality 4.7
    • Cleanliness 4.8

Saket from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

This 5 star Resort was more than worth to stay considering the price at which we booked.Thanks to travelguru for making our stay so special at such a low price.Resort had a big clean pool.It also had varied dining options and if you are fond of Gujarati food the resort provides you that too.The cozy rooms were spacious and had balcony with it.Also it was just 3 kms from the baga beach,one of the finest beaches of North Goa.All n all a very good 5 star resort to stay in Goa

PRAVEEN from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

I booked this place after doing extensive search.this was our first visit to goa and we booked through travel guru.while travelling to hotel from airport we were feeling like going through villages,but once we reached there then it was a great experience.very nice ,clean and well maintained property.they allowed us early check in and very good and well mannered staff.we loved food at jalsa but no doubt costly.stay at this place,really made our anniversary memorable.thank you travel guru

Kamal from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

The best hotel ..with best rates and location. Room is very large. Great services. The person who escotted me to the room, was a geat guy. Forgot his name. I guess it was sudesh

NEELABH from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

that was amazing..

poonam from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

We'd visited Goa for a 3N/4D holiday. Since it was our first family trip to Goa we wanted to stay at a beach resort. So we selected a standard room at Cidade De Goa. But we could only get it for two nights as it was fully booked for weekend. So there began our search for the right resort/hotel where we could spend our last night in Goa. After a exhaustive and careful search and spending endless hours reading reviews, we zeroed in on Resort Rio. The property was new and had no reviews but it looked good and we wanted to try it out ourselves. Plus we'd no issues in it not being right on the beach as we'd have had much of a beach experience at Cidade. But coming from Cidade would also mean that Rio would be put to comparison with the so called best. So our expectations of this 5 star were really high. And did it surprise us? You bet it did! Arrival- We reached Rio at around 1.30 in the afternoon. Parking- Rio still has some construction going on near parking but still parking facility is decent enough. Reception-We were greeted by Ms Anjali Kamat and Mr Vinayak at the reception and while we were completing the check-in formalities, we got refreshing welcome drinks (courtesy cafe rio)! Later on we were escorted to our room by Mr Vinayak. The Room- Well this was our biggest surprise. We'd seen the pictures and the room looked good there. But what we actually saw was kind of luxury personified in each and every detailing. We'd booked a deluxe room and it was way far much better than anything we'd seen in that segment. And it was better than the previous hotel's room. We were given a pool facing rooms and the view was spectacular. The Bathroom- Well hold your breath for the most indulging and inviting bathrooms! No words to explain the beauty and the thoughts given in planning it in such a nice way. Sliding doors, bathtub, separate shower area, separate wc area, basin area and all amenities (shampoo, shower gel, soap, moisturizer, shower caps, basic care kit, disposal bags) in place with 3 set of towels (S-M-L)! Plus there's a sliding window that separates the bathroom and bedroom which gave it a very exotic look and feel. Restaurents- Food and Drinks- They had Cafe Rio and Pickled Mango functional. We tried north indian as well as south indian cuisine and they were delicious to say the least. For breakfast all standard 5-star like options were available. Our daughter, who is not even 3, was being very choosy with breakfast. So we asked them if they had oat or porridge. They quickly provided a bowl of porridge which she ate without any fuss! The staff (Sridhar and others) was equally amazing- so courteous, friendly and always on their toes. We have no negative to mention. They would be coming up with other restaurants (Italian, pure vegetarian) as well and I've no doubts they'd be any less good. Mr George (from Animation dept) played some nice guitar in the evening. I mean it was impromptu and he was no professional but it was so much nicer and different from the routine 5-star’s planned performances. Drinks at Cafe Rio were up to the mark too! Room Service etc.- We ordered Milk for our daughter. They were careful enough to keep it just warm for the child. And it was served promptly. Pool- Neat, clean and up to the mark. We did not use it as we'd limited time but we could see that other guests (not too may but all foreigners) were having a great time. Front Desk- Taxi for sight-seeing and airport transfer was promptly arranged. Location- Near to Baga beach and Calangute beach. Not on beach front but not a problem as taxi can be easily arranged by hotel or you can hire a vehicle for yourself. What else- Be there to experience it yourself! I’d highly recommend it for a luxurious and indulging stay at Goa!

  • Overall Rating

    • 4.5
    • Resort Rio

      (based on 1504 reviews)

  • TRAVELLER RATING

    • Terrible 31
    • Poor 35
    • Average 106
    • Very Good 408
    • Excellent 924
  • RATING SUMMARY

    • Sleep Quality
      4.5
    • Location
      4.0
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.5
    • Cleanliness
      4.5

Brilliant Hotel !! Brilliant Hotel !!

by lulu063 on February 19, 2017

Lovely hotel the staff are so helpful we stayed here on a all inclusive package ,All our main meals were in the buffet restaurant , Some of the meals are themed nights outside in the beautiful gardens and a lovely selection of food and dishes were served , All drinks were very good quality , Baga beach can be reached taxi or tuk tuk available outside the hotel and do barter the price . We would like to say a big thank you to Deepak, Kamal , Silvanus ,Chetan Uttan , Armando , Ellison , Elvis , and not forgetting the most important man who made us laugh everyday Sunil !! we had a lovely holiday and brilliant stay !!

Definitely not a 5 star hotel - Poor service/ Accommodation Definitely not a 5 star hotel - Poor service/ Accommodation

by Lorraine C on February 17, 2017

It was my husband's and I first time to Goa and we were so looking forward to our holiday, we had read the reviews of this hotel on trip advisor and felt confident that Resort Rio would be ideal for us...HOW WRONG THIS PROVED TO BE..We arrived at the hotel early afternoon excited to be checking in and starting our holiday, the welcome we got from the reception staff was very poor it all seemed too much trouble, they asked us to take a seat without any explanation, we were exhausted from our long journey and a warm welcome surely is not too much to ask? After waiting about 10 minutes and feeling like there was no interest shown to us my huband went back up to the reception desk to find out what was happening we were asked to sit down again as some drinks had been arranged for us, however when the drinks arrived they were slightly warm and some type of juice, we took a sip which was more than enough by which time a staff member came over to us and said the room is ready, he showed us up to our room which was on the 3rd floor (he didn't seem particularly happy as we did not tip him, this was only due to the fact when we changed some money up at airport we were only given large notes). We took a look around the room and my heart sank, it really was disgusting, paint peeling off the walls, bare wires taped up, dirty furniture, bathroom blind mouldy..the list goes on. We were tired and really fed up at this point as this was not what we were expecting , the non exsitent warm welcome and now very shabby so called deluxe room (which I believe we paid a premium for). My husband and I decided to get some fresh air and have a look around the hotel so we could gather our thoughts about what decision we could come to regarding accepting this awful room. We decided we would speak to reception as we really were not happy with the standard, their response seemed to us that they had a "don't care" attitude I said how disappointed we were with the cleanliness and also we had come to Goa as a special belated honeymoon (we have been married only 8 months) could they please offer us a better room, ideally a pool view would of been nice, by which they replied we would have to pay extra!! the guy said he would speak to his "senior" and to come back later, we left it for 30 mins by which time I really had had enough so I went back to the reception and spoke to the same man again (he was so not bothered) he said his senior was in a meeting now and he would speak to him and get back to us, my husband and I went back to the room as we were so tired, ordered room service as really didn't feel like going out for a meal, the quality of the food we received was very poor and I could not eat mine. We had still not heard from reception about our concerns about the room, so I phoned reception and asked what was being done about it, after about 5-10 mins we had a member of the housekeeping or maintenance team knock on our door he came into the room and just said "you have a problem with the bath? " to which we replied no the bath is fine it is the room which is dirty and we were looking forward to moving rooms the next day. We really has had enough of the incompetance of the hotel so we went to bed exhausted, hungry and very upset on our first days holiday all because the staff were not interested in helping us with our concerns. We woke up the next day and decided to go to the beach for the day, we didn't unpack as we thought we would receive some news when we returned about changing rooms, the rest I am afraid is history,,we never heard anymore which was no surprise, my husband and I decided just to grin and bear it as we really didn't want Resort Rio to spoil our holiday. There were throughout our alamost 2 weeks staying at this hotel a number of occasions we felt let down by the poor customer service, the majority of the staff seemed to be clueless about services offered, we enquired about some trips that we were interested in doing which seemed to be a service offered by the hotel but yet again the staff seemed to have very little knowledge, on the only two occasion we booked a taxi through the hotel we were let down and told to take a seat ( they had clearly forgotten to arrange the taxi as we saw them pick up the phone so guessed they were ringing for a taxi to come to Resort Rio asap!! ) The breakfast was so poor, little choice, poorly displayed, no consistency with the service offered so badly managed in our opinion. On another occasion my husband and I decided to use the pool in the "new" part of the hotel, because there was no pool staff on duty and we needed towels my husband went back over to the pool area in the "old" part the pool staff from there apologised and gave my husband two towels to take over to use at the new pool, however he was stopped by front of house security and was marched to reception and made to feel embarassed and told by reception towels cannot be taken out to be used at the other pool (not the kind of flexible customer service approach you would expect from a 5 star hotel!!) This hotel really needs to look at the way it treats tourists, they clearly give much better service to their corporate business clients (of which they were many) and wedding guests they definately take precedence over tourists. Just to finish on a slightly positive note, the security guys at the front of the hotel were very friendly and helpful ( I really think the management should take some tips from them regarding customer service! ) I would advise any one thinking of booking Resort Rio for a holiday to think first before booking my husband and I will return to Goa as we met some wonderful people but this hotel sadly will not be in our plans.

Not worth it anymore Not worth it anymore

by Pun_agg on February 17, 2017

This property used to be very very good. But I guess one should trust the recent TA reviews before you book. I did write to the hotel before checkin, but that didnt seem to change anything. I think the email never reached the front desk. As requested, got a room in the main building (coz travelers earlier reviews suggest new building rooms not advisable). But now age has started to show on the rooms. Though rooms are big but out dated. Which hotel puts 2 single beds and connects them to make a double bed??. Noisy bed. Continuous bad odor from bathroom. Very unpleasant and uncomfortable. I learnt my lesson on the very first day of my stay when i complained about the AC twice and no one turned up. Luckily the ac did start after a few hours. The breakfast was pretty average. No one to assist you. Seriously understaffed. The pool is beautiful but not quiet well kept. I did feel the edges and a broken tile under my feet, but nothing too serious. Location was never the USP for Rio, but with this last experience, I guess it was the last time i stayed with them. There are much much better options at the price they charge.

It is a good property.  Stay was good.  It is a good property. Stay was good.

by Simaks on February 16, 2017

Stayed in this property second time. Overall experience was good. I just had the buffet breakfast at the hotel it was not good. Better to go outside if u r buying the buffet. Rest everything is recommended other than food. It was clean and presentable.

AWESOME RESORT!!!!! AWESOME RESORT!!!!!

by Kalpana K on February 16, 2017

We were recommended this place by our friends,based on their recommendation we blindly booked resort rio from online because we got good deal.Our check in was smooth.We were explained resort facilities and escorted to our rooms. Rooms was nice and specious with good veiw.We had a minor issue with the taxi driver but it was very well handled by Mr Durgesh.He also recommended good places for party and we all 4 friends enjoyed alot. Brekfast was excellent.Pool was clean and huge.Reception staff was excellent and very kind enafh to help in any queries. Thank you all. Mrs Khati.

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Demo Trip Roomsin the main hotel are the best !!

by lulu063 on February 19, 2017

Demo Trip Don't choose room 321

by Lorraine C on February 17, 2017

Demo Trip They have two properties both are connected, ground floor rooms in the royale wing are good, pool and restaurent in th emain wing is good.

by Ashwin B on January 29, 2017

Demo Trip We got moved to luxury apartments to get this you need to book flights and room separate. I found these rooms WOW!!.

by Hannah W on January 23, 2017

Demo Trip Avoid when events are on (good luck) and ask for a suite in the royale..bigger and newer.

by davidgould72 on January 23, 2017

HOTEL AMENITIES

  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Porter
  • Kids Pool
  • Transportation Service
  • Swimming pool
  • Outdoor Pool (all year)
  • Services

  • LCD / Projector
  • Travel counter
  • Concierge
  • Business center
  • Beauty Parlour
  • Lounge
  • Front desk
  • WIFI
  • Laundry facilities
  • Parking
  • 24-Hour Front Desk
  • Wake up service/Alarm clock
  • Room service
  • Activities

  • Full Services Health Spa
  • Gym
  • Sauna
  • General

  • Newspaper
  • Indoor Games
  • Health club
  • Conference Room
  • Food & Beverages

  • Coffee shop or cafe
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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