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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Goa

Sun, 12 Feb – Mon, 13 Feb (1 Night)  |  1 Room  |  1 Guest

Sandalwood Hotel & Retreat

Vainguinim Valley,, Dona Paula,Goa, Goa , 403004  |  Show on map

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Amenities

CHOOSE ROOM

Sat, 25 Feb - Sun, 26 Feb | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 4.7 Excellent  

      (based on 7 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.4
    • Service Quality 4.7
    • Dining Quality 4.6
    • Cleanliness 4.7

Abhijeet from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

worth every penny.... Thanks to travelguru.com

Ranna from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

This was our second time stay at the Sandalwood Hotel and Retreat and It was the same.... We loved it. This time we went with our cousins and his 2 kids. They loved the stay and we all decided to extend out stay by 2 days. So we stayed there for 5 nights. The hotel is a home away from home. lovely place - lovely hotel.

Nitin from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

The hotel exceeded my expectations in every aspect, was value for money. I am a hotelier myself and i must say, i was a bit apprehensive about this hotel but as soon as we checked in all doubts had gone and i and my wife enjoyed our stay there. One must try out their spa and continental food on offer at the coffee shop. i will return and also recommend to my friends.

peenak from Goa, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

The hotel is very good, the staff is very helpful and the quality of the room is excellent, I would like to stay here again.

Deepak from Goa, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

I liked everything in this hotel except the hotel room. The room was very much congested, i faced problem with hot and cold water for first 2 hours. The staff are very friendly and other facilities like restaurant, swimming pool, bar and open areas are well maintained.

  • Overall Rating

    • 4.0
    • Sandalwood Hotel & Retreat

      (based on 592 reviews)

  • TRAVELLER RATING

    • Terrible 11
    • Poor 21
    • Average 81
    • Very Good 227
    • Excellent 252
  • RATING SUMMARY

    • Sleep Quality
      4.5
    • Location
      4.0
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.0
    • Cleanliness
      4.5

Never come back this hotel and never recommend anybody Never come back this hotel and never recommend anybody

by Jafar M on February 17, 2017

This is not good hotel to come back again and no recommend anybody because of: 1- we every day should ask to bring us shampoo and soap and change bed sheets they do it untill ask ! 2- breakfast is so simple and no variety. 3-mafia in taxi service and because of no other choice you should their taxi and any price they offer. 4-every day we should come to reception because our key card doesn't work! 5 design of rooms like cheap hostel in roads, even no tissues in rooms! Never come back there and never recommend to you

Poor service, inconvenient location, frustrating stay. Poor service, inconvenient location, frustrating stay.

by Safari_larki on February 12, 2017

Not a great value for your money. This is our fourth and last night here - my husband came for a conference so this was the closest location to venue that was somewhat affordable. However, if we had a choice, I would not stay in this part of Goa to begin with, as this particular hotel does not have convenient access to rickshaws, and hiring a cab for everything becomes expensive. The basic rooms are very compact so we upgraded to a deluxe premier which was huge, with a living room space and 2 balconies. The place has a lot of potential but the horrible service ruined our stay in Goa. The hotel's pros: Nice landscaping, pool and buildings (no beach view though) Breakfast included, which is decent Food menu is priced fairly and has a decent selection Beach access ( 2 minute walk) Now for the cons: Ordering practically anything is a hassle. The staff are really incompetent and totally unprofessional, and the female receptionist seems like she has no clue how to help tourists. None of them seem to be trained. The person sitting at the taxi desk was not attentive, paid more attention to his mobile than to us, and could hardly communicate - and there was no language barrier. We ordered 2 glasses of Sauvignon Blanc, as listed on the menu, and the wine they gave us was the color of whisky and tasted like vinegar, it was so old. On an other occasion, we ordered a beer and it took more time to get than the food order, and the server didn't bring a glass or open it until we reminded him. The first 2 nights there was no hot water in the shower. When it does come, it's so hot it burns. We had asked for the room to be cleaned and had to remind them twice to do so. Tonight at 10pm the front desk called us and asked us to settle our bill (but we had already signed for the dinner-room service, so I asked him what bill, as we weren't checking out till the next day. But as the original booking was for the small room, he insisted that we had to come down and it couldn't wait until the next day. I found this highly unusual and totally inappropriate. We had been in the hotel room since 7pm and did not receive any call earlier. Overall, if you don't mind a bit of a hassle, this place may be fine for you, but if you have high standards, you will be disappointed, because you will certainly not get your money's worth. The beauty of the grounds are not reflected in the rooms, service or management.

Wonderful experience Wonderful experience

by ROHAN M on February 9, 2017

Awesum days in hotel, well trained staff, cooperative staff..espcly phillip ..awesome food service,clean room, axis to private beach in walking distance 2mintz with 24hrs hotel security.. Surely visit place for unforgettable wonderful experience of life..

Just Nice Just Nice

by Vis1701 on February 6, 2017

its a nice hotel, with all that other hotels in the range offer , pool and bar facilities. however the attendants around the pool are not very efficient and take a long time to prepare order. even if just a beer out a bottle. I biggest issue was the bath showers in our rooms - they did not have a regulator, we constantly had to make adjustments to the hot and cold water to ensure that we did not get burnt. secondly, the air-conditioning unit is situated on the balcony , so should you wish to sit outside on the balcony, you have the hot air from the motor on you if it is in use.

Disappointing service Disappointing service

by Ross_C_1991 on February 3, 2017

We arrived at Sandalwood late on the Friday night to find that the twin room we had booked was in fact a double. The staff were unhelpful in resolving this and this continued throughout the stay. Arranging for taxi's was also a challenge, as the receptionists seemed to be pre-occupied with other activities. It wasn't all bad however, the beach just round the corner was very quiet and a great way to relax, with sunbeds reserved for guests.

Powered by:

Demo Trip Check out the bath showers

by Vis1701 on February 6, 2017

Demo Trip Rooms with bigger size are airy and nice.

by Vicky S on January 31, 2017

Demo Trip Quiet and lonely resort

by rexsonjjoy on November 3, 2016

Demo Trip If you are four adults go for the suite room instead of 2 rooms.

by VineetMalini on October 29, 2016

Demo Trip Not a good hotel to select Good room...

by Bhanu P on October 25, 2016

HOTEL AMENITIES

  • Services

  • Laundry facilities
  • WIFI
  • Wedding services
  • Room service
  • Media & Entertainment

  • Internet Access
  • General

  • Conference Room
  • Newspaper
  • Outdoors

  • Kids Pool
  • Swimming pool
  • Outdoor Pool (all year)
  • Food & Beverages

  • Coffee shop or cafe
  • Dining

  • Restaurant
  • Activities

  • Gym

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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