It was pathetic experience.. hotel staff does not even have manners to talk to the guesst. They threaten their guesst that you will not be able to go back home single leg, and no one else but the GM of the hotel uses such kind of language to their guesst. I am planning to sue travelguru for making my vacations so horrible. I had even called goa police to safeguard me from hotel staff, and when i contacted travelguru for the help they never turnef up for my help. Travelguru sucks. Do not make any booking with them!!!