The was changed my hotel.
Tue, 24 Jan – Wed, 25 Jan (1 Night) | 1 Room | 1 Guest
The was changed my hotel.
Rooms were good but there were spider's webs everywhere in the bathroom. There was no option of food in the resort as restaurant remained closed all during our stay. The staff was not able to guide about the local sight seeing or arranging local transport. In one of the rooms, refrigerator was not working which was replaced after our persual. Moreover the location of the resort was not so good and not easy to find.
The hotel though a little in the interior is very nicely maintained. Full marks for cleanliness and service was very prompt. The staff was a freindly. Though the only drawback was they did not have swim gear at the pool like floaters etc. Rest excellent
(based on 366 reviews)
I have recently returned from another stay at this fabulous hotel. I have been staying there for the last 11 years, and it never fails to disappoint. Fabulous to see some familiar faces there - Pritesh, Walter and David in particular. Whilst there have been changes over the years, the standard here remains high. The rooms are comfortable and spotlessly clean, and the service is fantastic. If you are planning to but some jewellery whilst you are in Goa, I would also definitely recommend a visit to the Jewellers just outside the hotel. Jack is friendly, and not pushy, and clearly knows his stuff. Having been disappointed by the service and quality I have received previously from a nearby jeweller, I am pleased to find someone I can trust to ensure I am buying, and paying for exactly what I have asked for, with excellent customer service thrown in.
RAn amazing holiday and met some lovely people. The Santiago staff are very friendly and nothing is too much trouble. The hotel is just off the main road so nice and quiet but near enough to sample the local beaches, bars and restaurants. Just outside the hotel is Jack's Jewelry shop. You can't help but stop and look and he makes the most amazing jewelry. He is so friendly and not at all pushy like some of the other jewelers - a true gentleman who won't rip you off. I would recommend him to anyone x
i really did not know what to expect on my first trip to Goa...it was absolutely crazy over th christmas period...i really want to thank the staff at the hotel who made the trip extra special...especially the catering staff who had me and my daughter constantly laughing they were such a joy...the rooms were very basic so do not expect too much with regards to the interior but they were kept so clean thanks to the brilliant room staff...thank you. Good connections to the main road and roughly a ten minute walk to the beach...overall definetly would recommend the hotel...must not forget to mention Jack at the jewellers supplies some good jewellery at honest prices and to Ravi further down the road who sells clothes aswell as menthi and manicures.
Well rooms very clean. Changed towels everyday rooms cleaned everyday. Staff at the hotel were so polite and would go a extra mile to please you. This is the 3rd time at this hotel wouldn't go anywhere else in goa. Jack jewellery maker is a fantastic man can do you anything you need. Walter and David the waiters are just amazing all the staff are there to please you. The manager at the hotel was very helpful he also went out of his way to help us. What a man he was thank you all for a fantastic holiday will be back . Xxxx
As usual a quick get away to Goa, Santiago beach situated in Baga is a great resort with great service and great staff however the front office manager Mrs. Sheetal was one rude impolite lady with no sense to talk to a customer... but she can be ignored A nice 6ft pool with a DJ playing some good music, great food and great ambience. The restaurant timings however aren't very impressive as the kitchen closes at 10:30 pm and bar at 11pm which was a set back.
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