Sandalwood Gardenia Resort

I loved the gardenia resort. Lovely swimming pool, breakfast was nice and it was very peaceful and relaxed. Monkey's climbing along the roof on a morning, frogs and lizards were all over the grounds, it is a little bit of a walk from Palolem centre. It is best to hire a car/bike. Great value for money and drink prices were cheaper here than any other bar in Palolem.

Nice place to stay for couple of day. Small pool too to relax. Would have loved it if the room was a lil more spacious. Palolem beach is close by. Its the place when you want a little peace. Overall good experience!

The resort is little bit far from palolem beach. We have booked a suite room which is very spacious and well maintained. But the main problem is their service is very poor. They took more than 2 hours to make a very simple lunch like 8 rotis,1 plate mushroom masala and 2 plates of prawn curry. Even the quantity is very less.

Liked the visit. The food isn't that great but not very bad either. Located at a beautiful place, very quiet, with a few cottages around. Hence, peaceful. The number of staff is less. But all very polite and dedicated. Worth every penny we spent. Not too fancy but not too public either. The cottages had everything. There was always hot water. We had a relaxing time. Palolem was a kilometer away. The hotel helped us rent scooty. Unless you want to specifically stay on the beach, this was a good place.

We were 5 couple's visiting South Goa and hence, had booked cottages accordingly. No good points hence jotting down the negative ones below. Hope the management takes it in right spirit. 1). Reception person needs to be more interactive and active. Everyone at the recerption seems to be lost when asked something 2). The most important thing a body needs is a good food which unfortunately is absolete PATHETIC out here. To start with, Breakfast has limited options which are all cold served by the time the guests have it, the coffee or tea served too is cold, milk for the kids is cold, water served is dirty, ice cubes served has dirt particles which spreads when put in water ( our kids had that water) 3). The staff is very limited and has no clue when people come in large numbers. They are lost 99.99% of time and are only alert or active when they ask us for the room numbers at the breakfast table; just to ensure we don't sway away 4). Everyday our lunch and dinner were delayed for more than 40 mins due to which our kids had to go hungry or we had to feed them outside in some other hotels 5). Rooms only looked good from outside whereas conjusted from inside. This was in spite of we telling the agent the resort had appointed asking to book bigger rooms for us. Towels weere dirty, floor mats was only available in bathroom, which again was dirty and nothing apart from that, room cleaning was not done for two days in spite of giving the keys at the reception 6). Swimming pool was full of insects and mosquitoes and other garbage and was never cleaned up even before our check in or after check in. Even when we were in the pool the staff should have cleaned it up after seeing us, but that did not happen. The only time when it was cleaned was when some Scuba Diving instructor and a student were at the resort for practice session. This is absolutely not done as we have paid a whopping 4000+ INR as per day charge. AN ABSOLUTE NOT RECOMMENDED RESORT FROM MY SIDE TO ANYONE WHO READS THIS REVIEW. PLS CHECK FOR SOME OTHER GOOD OPTIONS AROUND.