Booked through Travel Agent for staying with family after going through the pictures posted on the hotel's website. Not up to the mark. Had to call up the travel agent in Mumbai for changing the room due to a/c problem. Breakfast served was good but lunch and dinner was ok. Not great. More varieties to be added. No one was available in the pool bar especially during daytime. Rooms need proper maintenance and cleaning. Service was average. At night there were many people talking very loudly in the corridors and guests were getting disturbed but the hotel staff could not control it. More recreational activities needed mainly for children. Location is good, very good view of the poolside from the rooms, very near to Baga beach, good restaurants,shacks, shops etc nearby. If managed properly this place can become a crowd puller. Plenty of scope for improvement. All the best.