Hotel was in very bad shape, We have booked royal room in this hotel and we are very disappointed. Following issues we have found 1. Hot water was not coming after 6PM, so my kids could not shower. 2. Swimming pool is in very bad shape, lots of garbage in the pool. kids can not use hotel pool 3. Elevator is very bad. unable to close properly. 4. Lots of bugs in room, and unable to sleep in the night 5. Flush in bathroom was not working. I have explained all these issue to travelguru on first day but they did nothing. I have spoke to hotel owner and she did nothing just ignore my complains.