My best TAJ experience in my 20+ years of travels! Arrive as a stranger, leave as one happy family!
by atulmaha78 on
I have been in INDIA during the pandemic and been trying to find a perfect spot to feel everything they call "Home". I stayed here for over a month and my experience was nothing less than outstanding.
Having stayed at the Taj Properties all over the country, I am proudly going to vote this as "THE BEST" Taj property I have been at. My Hearty congratulations to Mr. Anmol Ahluwalia for doing a splendid job in keeping this going.
The property is gorgeous and has the most wonderful energy you'll feel just walking around. And most importantly, what makes this all possible, is the entire staff who work here. I have yet to see any property in the world with such committed staff to make it all happen. Big Smiles, courtesies, sincerity, great positive energy, and each one of them work relentlessly keeping customers happy putting in their heart and soul.
During my long stay, I had the honor to interact and get to know these wonderful people; my stay wouldn't have been the same without all of them. I would like to extend my sincere gratitude to everybody at the property.
A huge thanks and sincere shout out to the team below:
Safety, Security, Gate, Buggies: The front and foremost, they guard the property, keeping it safe, through the storms and scorching heat. Wonderful guys and always smiling: Rana, Khanindra, Gopal, Dinabondu, Mohan, Sajal, Hitesh, Diganta, Manoj, Indra, Tapan, Chandan, Nabajyoti, Gaurav
Front Office, Lobby: You'll be greeted by a very well-groomed and happy team when you arrive. The first impressions you get are nothing but the best. Many thanks to my new wonderful friends I made and chatted with almost every single day - Nisha, Gaurav, Bijay, Dave, Ankush, Simran, Sarohina (Sara). I can proudly say, I'll be in touch with all of them for life! Go say hi to each of these lovely people, you'll be thrilled and pleased to meet them. They all work long hours to keep everyone happy so please be patient and nice!
I was hesitant to come to stay in the first place (because of the pandemic situation) but my chat with Nisha on the phone before I arrived, and her honest and sincere information was a win and got me here! A huge credit for my stay goes to her.
Housekeeping: The team led by Sarita does a fantastic job, and they will ensure, you have all you need during your stay. My sincere thanks to the team and looking after me the way they did. My huge thanks to Anita, Pallavi, Badrul, and my ROCKSTAR Housekeeping guy Jaiprakash (JP). My day wasn't complete till I chatted with him every day, literally :-) Very sweet chap!
Banyan Tree: During my stay, this was the only restaurant open and I had the opportunity to chat with literally everyone. The chefs ensure you're fed well and will curate you a menu if you need one. The managers and staff will literally go out of the way to ensure you leave with a happy tummy. During my stay, I saw this team being harassed by some very rude customers, the grace they all dealt with it, was commendable!
A big special thank you to Shiva, Akshat, Avinash, Raj, Siddharth, Sridula, Deepanshu, Rajat, Sonu, Prajot, Madhusudan for looking after me as they did. Chef Avneesh, Chef Savio, and Chef Rupesh thank you for keeping me healthy. Appreciate wonderful chats with all of you every single day, thank you!
Guest Relations: My big thanks to Derek Monteiro for checking on me every so often and also sparing his time to show me around some "Unexplored spots in Goa" We had some great conversations and I learned a lot about his city from him!
Sports and Entertainment: They had a handful of options available for keeping busy and fit and I braved out and gave it a shot, the facility literally runs by a ROCKSTAR one-man show - NITIN MOHITE. A good respectful kid who helped me stay fit and healthy. Golf, Squash, Ping Pong, he is an ace at all. I spent a huge part of my day with him, playing Squash and Golf, his manners and respect shine through! When you meet him, please be nice and respectful.
Last but not the least, to every other employee/associate I spoke with during my stay and apologies if I missed out on anyone's name.
I left with a heavy heart and deep respect for all these folks! I will be sure to return very soon! Many blessings and good luck to each and every one!