The room allotted was not having a functioning AC machine. Only after our complaint the room was changed that too, after waiting for some time. There is no courtesy in customer service by the attendants. The alternate room which was allotted has a glassed window which could not be closed. Above all, the person in the reception did not provide us the bill, even after demand (the amount was already paid by us through internet).We were totally disappointed in staying in the hotel.