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Overall Rating
3.6Very Good
(based on 10 reviews)
$tgRecommend% of our customers recommend this hotel
AVERAGE GUEST RATING
Room Quality3.6
Service Quality3.3
Dining Quality3.1
Cleanliness3.5
Barry
from Gulmarg, India recommends this hotel
Posted: Mar 05 2014Room Quality: 5/5Service Quality: 5/5Dining Quality: 4/5Cleanliness: 4/5
Very polite staff. Good atmosphere. A little disappointed that they did not locate my wrist watch that I forgot in the room.
Gaurav
from Gulmarg, India recommends this hotel
Posted: Jan 18 2010Room Quality: 4/5Service Quality: 3/5Dining Quality: 3/5Cleanliness: 4/5
Hotel is nice and cozy. Very nice location but only thing they need to improve on is the service which is very slow and eating options are also very limited.
vasant
from Gulmarg, India recommends this hotel
Posted: May 07 2008Room Quality: 2/5Service Quality: 1/5Dining Quality: 1/5Cleanliness: 2/5
It was a horrible experience with this hotel. Room was not cleaned properly, bed sheet and pillow were dirty. Food was tasteless. Staff used to take 1 hour to serve the food in the room.
Mr Syed Ali
from Gulmarg, India recommends this hotel
Posted: Apr 13 2008Room Quality: 3/5Service Quality: 2/5Dining Quality: 3/5Cleanliness: 3/5
It was an expensive hotel and they charged me even for the complimentary sight seeing. The management was rude and the staff was not responsible. I stayed in the deluxe room but I didn't find it s special. The food was also quite common. The location was suitable but it was total loss in staying with this hotel.
Yatin
from Gulmarg, India recommends this hotel
Posted: Jun 23 2008Room Quality: 2/5Service Quality: 2/5Dining Quality: 2/5Cleanliness: 2/5
We were very disappointed with our stay in this property. The room was decent but the bathroom here was very congested, it was very inconvenient for us. The food quality to was to up to the mark. The staff members though were well behaved. But overall this was a below average stay.
Ive stayed here for more than 3 days and Ive never felt more at home, all staff was super helpful especially Lateef Mushtaq and Wasim and the rooms were extremely comfortable. The view from the room are good too as well as the food. You should definitely consider staying at Fortune Retreat.
Nice Hotel - Stay As like Dream
by RajibBanik on
Very Good Hotel,good location, Staffs are so good. The food are delicious, We spent New Year Eve there.The Room Service is excellent, just the toilets are in very bad condition. On my Daughters birthday on 31/12/2020 Mr.Javid The restaurant manager prepared testy cake for us. Overall Good Experience
Heevan review
by Anu1508k on
The rooms are nicely designed but very small as compared to shown in pictures.Heater was on the entire time which was great.Food is not good at all. Housekeeping staff is very helpful. Location is good but there are no rooms with good view.
Amazing Experience
by Rsanghvi862 on
Very beautiful and serene place. The staff was very cordial especially Wasim Sidaq. He provided us with the best hospitality. The room is spacious and comfortable. The food is amazing and chef is very humble. The lounge is a good place to chill.
Best place for christmas
by Mimixwer1234 on
Superbe team. Imran at the reception is highly skilled to solve any problems. Javaid and team in the restaurant are so welcoming and the dinner buffet is one of the best in gulmarg with a blend of Kashmiri cuisine. The cook is super generous. The service is first class. You really fill special as a guest and this is what you want in that range of hotel prices. They are amazing with the kids.
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top floor, front-facing
by adit_desai29 on
March 20, 2020
No specific room type to suggest
by sundarnarasi on
May 30, 2019
all rooms are equally good
by Mitin_K_Kumar on
January 28, 2019
Go for MAP plan
by maharisharajha on
January 28, 2019
Go for their new renovated rooms
by PHD1905 on
January 21, 2019
HOTEL AMENITIES
Safety & Security
Fire Extinguisher
Security Guard Timings - Specific Time Slots
Languages Spoken by Hotel Staff
English
Hindi
Parking & Transportation
2 Wheeler
4 Wheeler
Car rental (Chargeable)
Bike Rental (Chargeable)
Scooty Rental (Chargeable)
Outdoor Parking
Payments Modes Accepted
Cash
Debit Card
Visa
Services
Room Service (Limited Time)
Special occasion arrangement
Waiting area
24 Hour Power Supply
General
Conference Room
Activities - Indoor & Outdoor
Kids Play Area
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel
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The best hospitality 
Nice Hotel - Stay As like Dream 
Heevan review 
top floor, front-facing 
No specific room type to suggest 
Go for their new renovated rooms