We stayed in Gulmarg for 1 night and it was very comfortable. The staff is very friendly and considerate. Since the temperature was in negative, we struggled to get our electric blanket working. The in-house electrician tried several things but it didn't work - then he got us his own personal blanket. That's how sweet people were. Shahnaz, who took our bookings went out of his way to help us with travel arrangements. Even while we were not in Gulmarg, he helped us with bookings and regularly enquired about our trip going well. The location of the hotel is brilliant - the skii point was 10-15 minutes walking from here. Food was decent as well. I'd suggest travelers to definitely consider living in this hotel when they travel to Gulmarg.